Property is ok. Tile on floor was lose making noise. Looks like property got 2 kind of management. Prime and IMG. You go one place they send you for the other if you make a reservation with a different provider. No brakefast include if you want needs to pay apart . We have to leave the car on the street garage was full. No one to help with luggages . We extend ou stay another day and they can’t get it done at front desk need to go to either prime or IMG to get it done. Good place ok food management could do much better
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aura
Leisure Family
6.0
/10
Reviewed 213 week(s) ago
Expedia Group verified review
Staff were approchable and helpful. Great location. 10min walk to the hotpark. There are restaurants in the area and some gift shops and swimsuit shops around. The access to the river is awesome and the pools were very nice. There is no microwave or coffee maker in the room (there is one in the common area). They only had one glass for fluids in the cupboard. The worse part though is that the double bed is two single beds put together.
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Verified traveler
Leisure Family
2.0
/10
Reviewed 276 week(s) ago
Expedia Group verified review
The service is horrible! The staff is very impolite. The only good thing is the river which crosses the hotel .
Just horrible, horrible and horrible!!
Verified traveler
2.0
/10
Reviewed 462 week(s) ago
Expedia Group verified review
No breakfast included and we had to pass the vexing experience of not allowing us breakfast
Pedro
4.0
/10
Reviewed 509 week(s) ago
Expedia Group verified review
The hotel does not provide shampoo, conditioner, lotion, etc...only bar soap but very small.
If you need to consume anything, you need to make a deposit which is outdated system. If you need to use your credit card to make a deposit to charge the consume card and if you do not consume the entire amount you made the deposit, the hotel won't refund you. I hated staying there.
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Phelipe A C S
Friends and Family Family
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Apartamento estava muito mau cuidado. Frigobar amarelado, Interruptor Solto da Parede, Pintura do Gesso no teto descolando, um dos banheiros com vao entupido, Os Blackout não vedam bem a luminosidade, janela voltada para a rua movimentada, então faz bastante Barulho. Moveis bem judiados
Helio
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Quarto ótimo!
Ar condicionado perfeito funcionamento
E o destaque é para o café da manhã! Muitas variedades e o novo lugar é tão maravilhoso na beira do rio quente! Gente eu fiquei encantada!
Zedequias
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Extremamente bem cuidado e com mobília que atendeu nossas expectativas de família. Além disso, muito bem localizado e dá p ir à pé no Shopping Singapura, tem restaurantes e padaria próximos.
Ana Maria
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Quarto bem grande e confortável. Tudo limpinho. Café da manhã com muita variedade. O acesso ao rio quente é um diferencial. As luzes a noite deixam tudo muito charmoso. Amei e voltarei mais vezes
Fabricio
with Partner
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Muito bom, rio quente com águas cristalina perfeito sem comentários
Luis
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
No geral estava tudo bem, porém o colchão estava muito ruim, faltou um cobertor de casal, só havia um de solteiro (nos dias que estávamos hospedados caiu a temperatura), e a porta do quarto trança.
Bernadete
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Razoavel
João Pedro
Friends and Family Family
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Piscinas e Rio Quente muito boas.
Jose
Friends and Family Family
8.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Quarto limpo embora o cofre não estivesse disponível. Funcionários gentis e prestativos. Café da manhã razoável, pode melhorar, pedi um ovo frito e nunca vi algo parecido com aquilo que me deram, decepcionante. O Ar condicionado precisa ser higienizado. Não consegui quarto no ultimo andar e tive que conviver com o barulho de móveis sendo arrastados no apartamento do andar superior. Crianças correndo e gritando nos corredores. A garagem, no meio da semana é fácil e muitas opções de vaga.
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Nayra
with Partner
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Café da manhã excelente, quarto limpo e ambiente agradável
Marcelo
with Partner
6.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
A limpeza do quarto deixou a desejar, café da manhã ruim, pouco espaço pra muita gente, piscina pequena demais, rio com temperatura ambiente, no inverno não dá pra entrar a noite, reservam com vaga de garagem, mas as vagas são limitadas e por ordem de chegada
Lucilia A Lopes
Friends and Family Family
8.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Muito bom , as vagas da garagem são rotativo ,devem informar ao cliente antes . Picinas pequenas . Mas o rio compensa a estadia .
ZENON
with Partner
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Sempre fico pelo IMG a melhor hospedagem na esplanada