Overall Ratings & Reviews KYRIAD PRESTIGE MULHOUSE - Basel

Clean need Reno

Air con didn’t work and property was dated. I’d stayed in a basic Kyriad (Beaune), the night before and although the room was considerably smaller, everything worked and it was spotlessly clean. The Kyriad Prestige may have had a pool but I won’t be using it again. Complained about the lack of functioning aircon and got a small refund.

Staff were wonderful, room clean and tidy. Just a really lively hotel

Had to ask for toilet tissue, towels, iron. Odd smell in hallways. Carpets not clean. Not a pleasant stay.

We bored here as it was convenient (and very well priced) during our trip from London to Italy. The staff were excellent, couldn’t be more helpful. Very welcoming! The room was spotless!!

Excellent welcoming

déplacement annulé

Je suis déçu de ma réservation à l'hôtel pour la raison suivante : l'hôtel propose la restauration midi et soir. A notre arrivée, après réglé la facture de la réservation, nous constatons dans l'ascenceur que le restaurant est fermé juqu'a fin janvier 2025. Quand j'ai fais la réservation, la restauration faisait partie des presatations de l'hôtel. A aucun moment, nous avons été prévenue de ce manque de service de restauration. Si j'avais été prévenu à l'avance, j'aurai surement annulé ma réservation. Il y a vraiment un manque de respect de la clientele.

Stopover on a long journey - perfect. Pool was a nice bonus.

PARFAIT

The AC system wasn't working correctly. The night felt a bit warm. The location seem to be an industrial area. Not many places to dine around the hotel, but in the hotel restaurant. We ate at the restaurant. Big parking lot. Staff was friendly.

Use it every year, know exactly where to go. Easy to access from the motorway.

Clean spacious room , air conditioning , perfect stop over on our way to swiss.

Friendly staff and clean room. Pool was a welcome bonus.

Place is ok for overnight stay!

Good place to stay

We arrived at the hotel after 18 hours on the road. Check in was very straightforward and then had a lovely relaxing meal in the restaurant. Our room was very comfortable and we had the most amazing sleep. Good bed and pillows which can be a bit of a hit or miss.

Very tired decor. One lift. Bed comfortable. Pillows atrocious. Breakfast very good. Card door keys had to be reprogrammed 3 times during an overnight stay.

Nice hotel, large room with a comfy bed. Staff friendly and helpful, dinner & breakfast good

Love staying here. A swim in the pool is just what is needed after driving all day :)