9.0
Exceptional
From 520 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

9.0

Service and Facilites

9.0

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Traveler Reviews Sofitel Montevideo Casino Carrasco & Spa

Number of reviews per page
20
40
Top reviews
Catherine
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This hotel is simply perfect. Superb service. Perfect location, exquisite architecture, large and luxurious rooms, comfortable beds with lovely linens, wonderful amenities. This is my third stay here and I will come from Canada to enjoy this hotel again.
John
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Service was terrible, non existence. Room was missing amenities in the bathroom. Did not provide water or coffee capsules (have to buy them) the room did not have a clock or speaker. The quality has gone down very badly
Robert
icon-Leisure
Leisure
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very nice hotel if you are looking for peace and quiet, but is a bit far from many attractions.
Jeffrey
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Top tier luxury in a convenient location near restaurants and the waterfront.
Vincent
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great value, conveniently located, with a lot of restaurants and cafes nearby
Fulton
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff is great. Spa is great. I had problems with air conditioning but that could have been user eror or I could have called staff for help I am sure.
Ruby
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

absolutely beautiful, lots to see and do in the area. very safe, clean, lots to do!
Pomp
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Super neighbourhood, can do with room service
Elvira
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everything was perfect. The personnel was friendly, courteous and very knowledgeable. The facilities are just a dream and the bed something to look forward to at the end of each day. I spent a week there and I’m already looking Forward to return. The only down side is that although I am a recurring customer that did not accommodate an early check in since my flight arrived early morning. That was a down point and something to consider when book.
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H
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

If you want a very special hotel this one is for you . Sublime old decoration
andrew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The staff at the restaurant were excellent
Juan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

This is the best hotel in Montevideo. I highly recommend it. Staff is very friendly and professional. The property is really nice and the rooms comfortable and well equiped.
Stephane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

This is a 6 star hotel. Facilities are fantastic, staff is exceptional, food is delicious.
EDUARDO
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Service, safe, amenities, quiet, very elegant
Alfredo
icon-Business
Business
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Beautiful hotel grate location with different restaurants options
Logan
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

We ate at the hotel restaurant, 1921. The service was attentive, pleasant and all-out welcoming. Gonzalo was very knowledgeable and his hospitality was second to none. We were able to try and enjoy local wine that he recommended and his ability to speak English was an added bonus. The staff and hotel are amazing and any would-be traveler to Montevideo should make a point to have dinner at "1921" and afterwards head to reception and reserve a room. Fantastic!
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Sofia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Maintenance of the building on point. Perfect location and fun for couples of any age.
james p
icon- with Friends
with Friends
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The location is perfect. Pleanty of good places to shop and dine lus the casino
Mariel
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

WORST SERVICE AND DEFINITELY WORST STAY OF MY LIFE. Would never recommend this hotel. Was treated like i wasn’t paying to be there.
Pepa
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

I was expecting much better service then I received and my room was very small and not very comfortable
Number of reviews per page
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