Overall Ratings & Reviews Crowne Plaza KOCHI by IHG, an IHG Hotel

Amazing, fantastic service and amazing hotel with vegan options. The only minor thing was we entered and found the bath math to have a stain on it, but they apologized and got it replaced.

Good

Great property but inexperienced staff

The front desk staff, specifically Hari was very helpful and accommodating.

Excellent hotel

Windows let in a lot of the noise coming from the road.

I cant express enough ax to jow mu h i love Crowne Kochi. The staff is the best, the rooms are beyond fab, the food is delishhh...Shoug out to Puja and Anghadeep Singh( i know i got that spelling wrong) i love Crowne...wouldn't wanna stay anywhere

Great breakfast. Room condition is getting outdated.

Customer service very bad. Didn’t reply to messages. Breakfast buffet not up to the standard of a five star hotel

This is a super property with courteous and friendly staff, great restaurants and amenities- I had a great hair cut at the saloon as well.

Great stay

This hotel is so luxurious! We loved staying here, and even had coffee at the restaurant, and shopped at one of the shops inside the restaurant for silk shawls.

Amazing hotel. Very good sized room with adequate amenities. Super friendly staff always willing to help make the stay better. Big variety of indian cuisine at all meal times. Restaurant willing to prepare special meals for kids if needed.

One of the better hotels in kochi but showing some age Overall a good stay

Service at breakfast was slow and staff were not very unresponsive. There were problems with the internet.

The property itself seemed nice. Food options were limited. Other 5 star hotels in the area are more welcoming of guests and provide complimentary fruits in room daily. More can be done to make guests feel more valued.

Fab stay. Amazingly clean, friendly staff, large room service menu that was very tasty and very large sized rooms. Thank you

AC was not cooling, exhaust was slow

Excellent property, courteous staff, great breakfast buffet. Spacious room. One thing though, 2 out of 3 plug points in our room were not compatible with Indian Charger

Great hotel and amazing service. Reception lady during check in was very professional and friendly. Restaurant service was excellent as well. One of the best hotel experience we had.