Overall Ratings & Reviews Sheraton Huzhou Taihu Lake Hot Spring Resort & Spa

Facilities is good, Staff’s attitude is good,but check in too slowly

The hotel was clean , centrally located. The staff were absolutely amazing

It was surprised to smell the smoke when we were heading downstairs to check out,Very disappointed for 4star hotel like this 。Would be nice to control the cigarette smoke from the gusts .

Excellent!

The aircondition is worst and we use the heater there. Maybe due to the high demand during the new year, the service is bit out of order when do the check in and breakfast.

Beautiful hotel, very impressive. The hot springs in a separate building is a nice feature also.

It was a really lovely hotel. A little pricey because it’s clearly a popular Wedding and family destination . I thought it was very pretty and staff was incredibly nice and accommodating. I like to stay at hotels with club lounges for added attention and service but they were renovating that area. I was disappointed and that staff did everything to make it up to me.

Far away from city!

The hotel is absolutely gorgeous looking at it from the outside. It's a decent hotel inside but nothing extraordinary. Breakfast buffet is way overpriced at about $35. Walked through the dinner buffet but decided it wasn't going to be worth the $70 price. At $317 a night, it's only worth 3 stars. If the price was $200 or less, then 4 stars.

The unique ring shaped structure is indeed very impressive. But I am not sold by the interior. Big round bathtub can be a Wow factor when you enter the room. But can be an obstruction as you go to the bathroom or lavatory on your every day use. Meaning poor lay out. Room is equipped with many technically advanced amenities (like lights and curtains controlled by an iPod) but unfortunately, not user friendly at all. The high ended Roca wireless automatic toilet./bidet is not working. The hotel name has "Hot Spring" on it. We can not find any. Breakfast is poor in terms of food and service for such a high class hotel.

If yiu want to take the time to head inland from Shanghai and still stay in a top class hotel this is the one. The hotel is amazing and we'll worth the trip

truly spectacular facility; the night time lighting is a real attraction. Very courteous staff. Managers do actually enforce the no-smoking policy (law) which other Chinese hotels and restaurants don't! Excellent breakfast. Dinner prices are high. Beautiful room.

Einzigartiges Hotel mit Lightshow am Abend und alles notwendige in der Nähe. Zimmer sind gut und gibt es nichts daran auszusetzen!

一座極具代表性的高級湖邊酒店，位置於太湖的月亮灣，附近有很多美食，酒店在夜間配合周邊的燈飾更為漂亮。內部設施中規中矩，需感覺豪華，只是電視机尺寸較為過時，早餐極為豐富，服務員態度親切。

Rooms look bigger in the pictures, in reality they are a bit small.

周末到太湖月亮湾酒店度假，看湖光山色，享太湖美食。月亮湾酒店的夜晚灯光秀真的很美，值得欣赏！

飯店本身的確符合五星級的水準，櫃檯服務態度及房間舒適度等等都沒話說，1F的餐廳是最大敗筆，無論是食物或服務生的訓練程度都不夠好，唯有價錢是五星級的。飯店有送溫泉票券，一定要去試試，記得自帶泳衣及泳圈。

第2次入住了，升级了家庭房，湖景，房间够大，服务很好，下次还会选择

整体不错，但是装修略旧，房间墙上已经有污痕。枕头一个太低，二个太高。

出張で訪問しましたが、周辺に手頃なホテルがなく、少々高いことを承知でこのホテルにしました。午前2時のチェックインでしたが、フロントの方案内の方とも感じよく、エレベーターの場所まで案内してくれました。今度は休みの日にきて、温泉に入りたいと思います。