Overall Ratings & Reviews Supun Arcade Residency

We walked in an apartment with dust and dirt on the floor, mould behind toilet door, mould on kitchen glass tray. They said this apartment was closed for some time. Housekeeping staff should be trained to check on details. Would not recommend for families who are particular about cleanliness. The management needs to take feedback seriously without giving excuses for lapses.

spasious and comfortable.

Sofas were full of dust and stains

Does tor represent the photos too loud from traffic main road

Worst front desk, useless staff (not helpful at all), dirty apartments, broken toilets, non fucntioninh kitchen with rodents and bugs created an eco system. Not worth the price at all.

Worst front desk, useless staff (not helpful at all), dirty apartments, broken toilets, non fucntioninh kitchen with rodents and bugs created an eco system. Not worth the price at all.

Location was great and convenient. Uber and Pick-Me taxi service always had an issue with the location and would off-shoot, so you have to be vigilant and watch out for the cab. There is a 24 hour front desk service, so Expedia needs to update their information to indicate there is a 24 hour front desk

Very clean, well maintained apartment block. I got a three roomed apartment and they locked up two rooms as I booked only a room. I was free to use the rest of the facilities of the apartment, which include a spacious well furnished lounge/dining room, well equiped large separate kitchen and a balcony. The room had a large exceptionally clean ensuite. They provide large bath towels and all other toiletries. The lounge and bedrooms are air-conditioned and also has fans. They also provide fast wifi, TV and phone. You pay extra for a buffet breakfast and the building also has a large swimming pool on the topmost floor with a good view of the sea and the busy Colombo harbour. The staff are friendly and helpful. This facility is value for money and I ended up staying three nights there. I will be booking the same hotel in future visits to Colombo. The apartments are quite suitable for a family or group bookings. I will recommend this hotel to my friends.

Some services are ok But not some are not satisfyed Regards

It was more than our expectations.

I have stayed here few times. Every time i have to face some sort of problems during my stay. At last ive decided not to stay as the staffs are unable to solve any problems faced to the gues. The staffs are unethical and try to give false information when they have problems with the rooms. Poorly maintained and always ends up with some sort of problems. In most cases hotel managers relocate rooms when there is a maintenance problem. However, expedia helped me and compensated the difficulties ive faced during my stay.

Good place to stay for family or group of friends. Have good experiences there. I quite like the place

This nice hotel is situated on Galle road and it is very continent location for all amenities. Staff members are very polite & rooms were clean and tidy. All the equipment provided was in good working order.

Hotel need to update their ironing board, bed room is very bright, corridors light is coming to direct to bedroom and cannot sleep. Need to change the curtains,

A great spacious apartment for a family of 4. Great option with the laundry too to catchup on washing. Beds are comfortable and showers are good. Only one issue is the street noise. We were facing the main road and it was incredibly loud. Swimming pool is great too! Room service food was good and the staff are very helpeful and friendly. We will stay here again.

Terrible service, No towels, No cutlery, they took two hours to bring 2 spoons

Stayed one night with just my partner and would've gotten a much nicer place for the same cost. We then stayed a week with 6 people and the price was unbeatable for a serviced apartment. If you're travelling in a group this is really cost friendly. Staff, cleanliness and amenities were all good but not amazing.

Had a family of 5. Rooms spacious. Kids really enjoyed the pool. Found a few good local eateries in the area. Would recommend to others.

Room was rediculously noisy, sheets were dirty, dining facilities and food inadequate.

Matres was so lumpy it was not funny I thought I was a fakir with springs sticking up like that We had to use that terrible bed even though there were 2 other rooms they locked up