Overall Ratings & Reviews Dependence del Parco

Great place

The place was nicer than expected. Service was excellent and always with a smile. Dinner food was so good. The breakfast spread was also one of the best. We had a wonderful stay and we will definitely go back.

Hotel is a part of a big complex Parco San Marco. It has few restaurants, several swimming pools, spa, beach and so on. It also has a coin laundry. Highly recoment as a base to explore the area of lakes Como and Lugano.

The hotel is outstanding but i would like to highlight the Staff they were amazing especially : Desiree Pace from the front desk and Bianca from Kids play . Desiree were super nice providing all information about our stay and further more. Bianca took care of my daughter and my daughter loved her . I forgot one of my bags in the hotel , they manage to send back for me and iam super happy the way they manage to send my bag . I strongly recommend the hotel specially for family trip , its a perfect place for parents and kids enjoy there time , together or doing the hotel activities . The view from the room is wonderful , good food etc . Thank you to make my vacation unforgettable

Brilliant time had by my husband, my 4 year old son and myself!

So the view from the hotel is nice, but the bathroom was not super clean when we arrived. There was hair on the bathroom walls which was kind of gross. The staff were some nice, some so and so and some were rude. The nice ones were helpful when we wanted to book the restaurant at the hotel, the so and so brought us the coffee at the breakfast so late that we finished our breakfast by then and the rude ones I asked them after I left to check if my reading glasses were left in my room and they kept telling me that they will keep me informed about it and still waiting for their news. They just told me at the phone they cannot help me while it is quite simple to ask their cleaning staff if a pair of glasses was left in the room. Per total the experience turned into an unpleasant one because of the latter interaction, but there were a few nice people who should not be blamed for it. Also another unpleasant thing is that they say the relaxing pool is open until 9pm but at 7pm they start to clean it so obviously you cannot swim outdoors after 7. We were given the option to swim inside which was thoughtful but why advertise something untrue?

Amazing hotel, on the top of our favourite list. The staff cannot do enough for you and the service is impeccable. Spotlessly clean with plenty to do if required with lots of areas to drift away too.

The facilities were wonderful! Be warned that the parking garage is tight to get in and out of the spaces but everything else was magical. The resort is very thoughtfully put together, with different pools, great food (and coffee!) and services. All in all a wonderful place to stay with great views of the lake.

Our 2nd time staying at Parco San Marco. Great place and the best family resort that we have visited in Europe (out of ~8). Amazing views and a super helpful staff.

As always a very pleasant stay in this beautiful hotel and parc! Always love to enjoy relaxing in ‚my‘ hammock 😊

Family oriented hotel with a very friendly and welcoming staff. Hotel is only about 15-20 minute drive from Lugano, would definitely stay here again.

Very nice location. Beautiful private area by the lake Staff didn’t help in finding the room. The room was not so comfortable and nice. Plenty of food in breakfast but not so tasty.

Excellent hotel, fantastic staff. Great food and location. Couldn’t ask for a better family holiday hotel

I had a fantastic time with the kids. They were so sad to leave. The resort was fantastic, with wonderful staff. Special thanks to Claudio in the restaurant. He was extremely charming and made sure we were very comfortable.

I love this place but parking should not be charged extra as it cannot to reached easily without a car.

This resort is AMAZING!!!! Wow, wow, wow!!! The property is stunning with many gorgeous facilities and the rooms and views of the lake are spectacular. From the second we arrived, we felt welcomed by the beautiful staff and breakfast was simply amazing! Even though it poured rain the whole stay - we thoroughly enjoyed every minute! So much to do and see. It is a little away from anything outside the resort though, but there is so much to do at the resort - it doesn't really matter. Nothing was a problem and we loved every minute of our stay! Oh and the newly renovated room and Versace style bathroom - AWESOME!!!

not often I walk into a hotel room and say Wow, what a perfect room and view, all the staff were excellent just the right blend of friendly and helpful nothing was too much trouble, the restaurants were very good, not much within walking distance so a car is essential, I will definitely come back

This was the best ever hotel we have been. I wish to come back again

Beautiful hotel with a warm welcome. Fantastic breakfast keeps you full till the superb restaurants start calling. Second. Visit as good as the first. Already thinking of our return trip.

Absolutely the best holiday location that my family and I have been to. The location and views were amazing. The resort had everything - from good food to everything to do. The people were the friendliest we ever met. We will surely be back.