Overall Ratings & Reviews Omena Hotel Turku Humalistonkatu

Well they have a mold issue and I have breathing problems so it made me sick to stay here.

Couldn’t even get in. Was supposed to get an email to check in for an entry code which didn’t arrive until 1:30am the next day, by which point I’d had to book a hotel elsewhere

Very good

The room was to plain,

All

Unsafe and not clean

I was staying at Omena hotel ,my bag was stolen from my room and it was a nightmare.It us very unsafe and they do not clean rooms.

Easy to founded Near by everything

Great location close to the train station! Price was right! Clean and comfortable!

It’s in the centre, the most tourist attractions are in walking distance. I think the hotel has been recently renovated, it’s in good condition and very clean.

Unusual place, no staff and entry is by keycode at street door, in lobby and then at room door. Large room, small bathroom. Large window that doesn't open and blacked out so can't see anything. A little expensive for the overall situation, but a good location for walking through the city for shopping and food.

I provided my passport information well advance as requested by the hotel but no entry code was provided at the time of the check in. The only way to contact the hotel was via phone number that costs about 80 cents per minute and my phone with a prepaid SIM card wouldn’t allow me to make such phone calls. Finally with the help of Hotels.com chat I was able to receive a code 40 minutes late. We get to the room and two of the beds are not made, and initially didn’t even appear to exist because they are compact and need to be assembled which I had no idea how to do because I’ve never seen such before. I contacted Hotels.com chat again but they couldn’t help. Finally I stopped a guest in the hallway who kindly came to our room and set the beds for us. He said he also didn’t know beforehand. Due to all that difficulty I was late to my meeting.

Pros: Excellent location, easy walking distance from railway station and long distance bus terminal. Close to Turku Art Museum. Lots of shopping nearby, easy walk to downtown tourist attractions. Room is large and clean, bathroom is clean. Cons: Room is ugly, depressing with no decor, and spartan, sparse furniture that looks as if gathered from a charity shop closure sale at a good discount. Window taped over instead of blinders or curtain, cannot be opened (for the better since it is looking at an airshaft). Makes you feel you crushed in a shelter, apart from paying 100 euros. No reception (you get a texted code that opens main door and room), so you cannot leave your baggage if you arrive before 4 PM nor on the day you leave. No breakfast, although there is a minifridge so you can buy supplies in nearby food stores.

It was an ok place

Dirty and outdated hotel. No staff on-site.

It would be good to provide soap and to remind people not to talk in the corridors at night.

The best thing omena did was give me a full refund. There's a lot I could say, but I want to leave you with the one that'll stick in my mind forever: there was a big smear of blood on one of the doors next to mine. We're talking like 8cm by 5cm, so a substantial size! The room was extremely unclean, tattered, and resembled the sort of place you'd get murdered. This was enhanced by the seeming lack of security other than a coded bedroom door - that anyone could see and use. This was one of the worst places I've ever been (and as a student, that's quite an achievement), and I'd strongly suggest looking elsewhere. I couldn't even bring myself to sleep through the night, and quickly gathered up my stuff and found a new hotel! Note that there is a second omena slightly across the city which is apparently quite nice (didn't trust to see), so this could just be a VERY bad example of an omena.

This is a hotel that has taken over part of a residential building near the train station. There is no staff and no on-site help available to store luggage, change rooms if needed, make requests of any kind. You are on your own. The hallways show a lot of wear and tear and there is absolutely no character to the place. Bathroom floor floods when showering. Lighting offers one extremely bright setting. Price is too high for the value of the hotel- would not recommend.

1st I had to notify to send me a code after I chqnged my reservation. 2nd Our code was not working and I had to call and get charged in order to give me a correct code. Not enough info on the stairs or lighting on the frond hall. Also it was disappointing that we didnt have fresh air in the room, all the windows were sealed and No air conditioning was available. We got the stuffy noses during the evening.

Pros:The booking system is easy Cons: The room wasn’t cleaned properly, elevator was dirty and didn’t seem to work normally. Also there was this weird banging noise from somewhere in the property for a few hours in the morning