"I was disappointed with my stay at this 5-star hotel. The weather was already hot and humid, but the hallways were not air-conditioned, making it even more uncomfortable. The dim lighting in the hallways also added to the gloomy atmosphere. The staff did not seem to live up to the standards of a 5-star hotel, as they were not particularly friendly or welcoming. Additionally, only women were available to assist with heavy luggage. It was also inconvenient that there was no laundry facility available within the hotel."