Overall Ratings & Reviews Hilton Garden Inn Stony Brook

Front desk and house keeping services were great. Rest room need to have better ventilation.

Very nice great location

I t was

Rooms were spacious and clean. Staff was friendly and helpful.

Nice location

Very cleanans friendly staff

Convenient

Front desk staff, particularly Sal, were great! Restaurant food and waiter (sorry didn’t get his name) were outstanding.

I visited my son over the Easter and spent 2 nights there. When I checked in, the front desk asked me if I wanted the room being cleaned between my stay. I said yes. Next day, when I came back and noticed the room was not cleaned. I called the front desk and it happened to be the same girl answered the phone. She insisted that I asked not to clean the room. I told her that she must misunderstood me and all I needed now was some clean towels. However, she said I was yelling at her and hang up on me. This was the worst service I have ever had in any hotels.

Nice and clean

The place is nice, surrounding area is convenient and beautiful, but the front desk staff is not very enthusiastic.

Stayed here one night this week. Room was very clean. Front desk staff were lovely. Used the digital key for checkin and access. All very easy peasy.

Excellent experience

Staff very nice, hotel quiet and clean.

By far one of the best hotels for a quick visit. We will return for sure!

Friendly stuff, great service, good quality food

The Hilton Garden Inn has an extremely convenient proximity to Stony Brook University Hospital.

Staff was great, pool and hot tub was clean and nice for relaxing. The room’s bathroom, though, could have used a bit more maintenance and hot water wasn’t super hot. Also, top floor has sounds of attic fans which made sleeping not peaceful. Overall, a nice stay, just slightly not up to typical Hilton standards.

It was very convenient, many nice touches such as water with sliced fruit, loved the snack nook that included alcohol, the bar, the hot tub and pool and cleanliness

We enjoyed our weekend stay here. We liked that it had a bar spot. Water pressure is good, clean room.