Overall Ratings & Reviews Carbon Hotel - Different Hotels

Best hotel ever

Very modern looking rooms and lobby however the rooms were not that clean nor were they well maintained. Modern design style but poorly maintained

Hallways had a lot of lights out in the hallway was very dark in particular when visiting a friends room was totally dark way to turn on a flashlight in order to look at room numbers. Did not feel safe going down the hallway as you had a step into a cubbyhole to get to your room and you couldn’t see if anybody was standing in there. Reported it to the reception area and nothing was done about it. Also the layout of the room with the bathtub in the middle of the room was very weird.

Excellent room size and Very unique room design. Excellent SPA and balcony. Downside is really the lack of fitness room. Affordable Parking with direct access to the Hotel. A some activities around the hotel, including an excellent park for walk or running.

The staff was basically unable to describe the location of the parking. They could not communicate, or apparently understand, north-south-east-west. Nice enough inside. Breakfast was good, but probably overpriced. Bathroom in the room was very dark, and made using the mirror almost impossible.

Great staff and lovely room with a huge bath..fantastic So impressed with the dining room and Michelin standard food...and again the staff and Chef Davide

The girls working the front desk. Were amazing....i arrived very early on an International flight, they did everything they could to get my room ready for a early check in!!!

We enjoyed our stay, hotel comfortable and excellent location. However I would say the room we had was too dark, too much black everywhere, trendy I know. But not good for vision. Also the step in our room was too dangerous going from bed area to bathroom area. I would stay again, but hopefully in a room with less hazards.

Restaurant very expensive and considers itself exclusive, so plan ahead, otherwise you double the cost of your stay, Reception very helpful and friendly

The hotel was nice but it was not clean and a lot of things we’re not in a good condition, like the shower. The room looks good but it wasn’t clean. The toilets had a really bad smell and it was not properly clean. One of the coffee glass was still dirty. For a 4 stars hotel I think it’s not acceptable. And I paid for a late checkout, we couldn’t enter our room after 11am (after we went out), but after we went to tell them, they activated the card again. Overall, for the price, it was really disappointing. I’m glad I only stayed one night because personally I wouldn’t stay in there a week.

Nice designed hotel. I love the bathroom and the bath in the middle of the room. The food at the restaurant is delicious.

Very good hotel and good location

I usually stay at this place for all business trips and it has been nice but this time when I checked in to the hotel the towels were dirty and the robe was dirty.

Great property which lives up to the brand, Different. A new perspective on hotel room design and layout was great.

Excellent location ; very convenient near mall and station, local restaurants

Modern hotel. Didn’t use restaurant this time but have in the past and it’s good.

Things not working properly as in light in the bathroom

Just a one night stay for a visit to an exhibition at C-mine. The room design based on the coalmine history of Genk was maybe a bit too coal black, but funny in a way also. It took me a while to figure out all the lightning settings to get enough light in the right places. But overall very comfortable. A suprising place for the bathtub: not in the bathroom, but combined with a big table behind the bed.

Nice stay in Genk central to restaurants, close to train station and park. Staff was very friendly. One weird part was temperature for rooms was controlled from the front desk but I didn’t need to get it changed.

Very clean and underground parking a bonus :) eqrqwrqwr wqrw qrwqr wqrqwr wqr wqr wqr wqr qwr wqr wq rqwr qw rwq rqwr wqr