Overall Ratings & Reviews Holiday Inn & Suites DURANGO DOWNTOWN by IHG, an IHG Hotel

Very clean nice accommodation

Its a really nice place.

Absolutely! Here’s a lighthearted and funny hotel review for an excellent two-night stay: ⸻ ⭐⭐⭐⭐⭐ “Came for the towels, stayed for the emotional healing” Let me start by saying this: I came in a sleep-deprived goblin with caffeine in one hand and emotional baggage in the other. I left feeling like I’d just done a silent retreat at a five-star spa hosted by angels in business casual. The bed? So comfortable I had a mild panic attack thinking I’d died and gone to heaven. The pillows cradled my head like they’d been personally fluffed by Oprah. The sheets were so soft, I considered checking the laundry tags for “unicorn fur.” The staff were friendlier than my mom’s book club after two glasses of wine. They greeted me like I was a long-lost royal heir finally returning to claim the continental breakfast. Speaking of which—the breakfast. I’m not saying it changed my life, but I did make eye contact with a croissant that gave me closure on a past relationship. The waffle station had me rethinking my career path. I could live here. I should live here. Even the hotel gym was nice enough to look at while I walked briskly past it to get snacks from the lobby. 10/10. Would fake a stressful week again just for another two nights of pure enjoyment.

Very nice.

Nice place

Kind Staff

Clean room, quiet property.

Clean. Quite. Obersized parking area. Pet friendly and connects to the off leash lap. Great location just outside of town.

What a nice experience! From the front yard lilac & honeysuckle scent to the late night restaurant fajitas this was a comforting scented experience. Even the Dove shampoo, body wash, & lotion in the room smelled great!! This was such a clean and welcoming hotel; the check in process was simple, the girls were super friendly, the room was especially relax and the beds were so comfortable. We will definitely return in September for our next trip with friends, God willing!

Quiet location!

Property was great, clean, modern, well maintained. Only issue was with morning front desk staff not present and/or no where on site during check out. Many guests were awaiting their return.

Great hotel

Quick, easy, painless, stunning stay at a gorgeous hotel. Customer service provided is above amd beyond. Very special place.

Wonderful

Stayed 2 years ago, has been revamped, had a king suite, on Mtn side, able to crack window open for fresh air. The on site restaurant was good with a limited dinner menu at reasonable prices, plus a full bar.

Very clean place with comfy rooms and a nice staff

Great room conditions, except that the AC was hard to work and kept turning on and off, which made for sometimes too warm conditions. Very close and easy to reach downtown. However, parking at the own hotel's parking was an additional $10 which is silly.

Great!

I wish the check-in staff would just told the truth that the elevator is the closest way to our room; instead of providing an option using the back door which made uploading our pet a lot more work and unnecessary.

Booked by accident, we always stay at the other IHG Holiday Inn Express Downtown in Durango due to proximity of downtown. We liked the staff and the room was nice. The restaurant has room for improvement but otherwise it was all good.