Overall Ratings & Reviews Hotel Metropolis Plaza

firts night was terrible in a small room, our reserved room wasnt available by the time we checked in, they gave a small room with view to the air conditioning room and told me that the next day in the afternoon they will transfer me to the reserved room, but i paid my overall stay for huge with a city view. they just said the next day, we dont know why the night shift gave you that room, No even excuses !!!

Great hotel and located close to hospitals and shopping areas

room was not clean , ac not working properly and the noise from the streetbnextbto it was bad the gap on the window makes it sound like the window is open when is not

Excellent but hotel could be better

Pro: Lobby clean and simple. Help with luggage check in and out. Good buffet breakfast. Great view from room and roof pool area. Room is clean and nice. Con: lobby to elevator need to climb one and half of stairs. Sheets and towels not changed three nights just remake bed. Traffic noise starts at 6am is heard from room.

Good place with access facilities. I recommended this hotel

The hotel is mainly located near attractions ! It's safe and walking distance to near supermarkets. The staff is cordial and stupendous.

The traffic was a bit loud but we got used to it quickly. The Hotel seem to be very central to the area and safe. For us I just can't say enough about the people that work at this hotel they are amazing , we have never felt so welcomed

We booked a room in this hotel because we were using their venue for an event and it was convenient. They have pool access, the room was a bit old style but otherwise big and comfortable. The elevator is a bit slow and the arrangement of floors are a bit weird, like our room was on the 6th floor but the elevator stopped between the 6th and 7th floor...but the housekeeping lady is very fliendly and all staff are very friendly and servie oriented. The breakfast ended at 9 am sharp so there was no opportunity to sleep in if you did not want to miss the breakfast that was included in the price...

I had no issues with the hotel. It was easy to check in and easy to check out. It was close to all the places I needed to be. I used the pool one day and it was clean. I used the hotel solely for sleeping and had absolutely no problems. I will stay there again next month.

Hotel was nice, well situated. We had no air conditioning the first two days but once they got it to work, it made the stay that much better

Lovely people excellent place and nice pool xxxxxoooo

I only have compliments to the staff. Excellent level of service and commitment with the guests. I will definitely stay here when I come back to Cali.

The hotel is excellent for its price range. The bed was comfortable. There was lots of cupboards and shelf space. TV, clock radio, safe for valuables. Near a road so could traffic. Very clean.

All was pretty good, but they charged me more than your website price.

I recommend this hotel with hope that the repairs/upgrades are finished.

Bien

Excelente atención

Use la piscina limpia, desayuno bueno normal y el personal muy amable

El ascensor no termina a nivel de los pisos. Habitaciones pequeñas y sin comodidades. Deterioro evidente