Overall Ratings & Reviews Axel Beach Maspalomas - Adults Only

Lovely hotel in good location. Nice pool area stuff super friendly. Kitchen hob needs replacing IT IS VERY OLD. Beds very comfortable, rooms big. Shame you need to pay for your washing up liquid free in all the other hotels, first water of water should be free. Lovely to have new coffee mashine in the room shame welcome capsule not free like in the other hotels.

All the staff were excellent. The property was lovley My stay was ruined by a Hen Party. They were extremely loud, drunk, and didn't care about the other guest's. I was dissapointed that Hen Partys were allowd.

Great hotel, mainly catering to LGBTQ+ travellers, but as they say, they are hetero friendly too. Breakfast is always excellent. A good sized pool with a jacuzzi on the side. Slightly let down by the hotel bar shutting at 18:00, but I guess it made sense with Yumbo just round the corner where all the nice bars are in Playa del Inglés. Would love to stay again.

It's a little dated but looked after and the staff are amazing.

Great hotel. Very clean, staff is excellent. A little old but well kept and only adults. Perfect stay!

Great place to stay and relax

This definitely did not meet expectations. The property was quite run down. Rooms need modernising. They felt a bit grubby. But good size! Limited spaces to go other than the pool. The safe wasn’t working. Also I felt the area was a little unexciting compared to other parts of Maspalomas.

You pay a premium for it being LGBT. Could do with an update. Rooms cleaned extremely well, but do come across as somewhat basic.

On arrival, pool was a construction site with no prior notification from the hotel. The "beach cabins" shown in the photo were taped off. Construction workers were using hazardous chemicals that stank out the entire pool area.

I had good staying at Axelbeach hotet, the staff was very friendly and helpful

First Time in Axel Maspalomas. First Impression was positive. Great Location. All the staff were amazingly helpful. I do remember Carmelo from breakfast, very kind and helpful. I don't remember the name of the receptionist, but the service was beyond expected, with the issue we had with the swimming pool closed for maintenance.,we have received alternative options to make our stay smooth and memorable. I will be back again for sure.

This is primarily a gay hotel but all are welcome. That said, the large mural showing a line of buffed and handsome men in swimming trunks was not quite what we saw lying around the pool, but perhaps they come in the summer. The room we had was a nice size, with a lounge with kitchenette if you want to rustle up some food. The breakfast was great, the staff really friendly and helpful, it's located a few hundred metres from the Yumbo Centre, and it's a short walk from the various bus stops for trips to Maspalomas and other towns around the island. The bar - at least in January - closed by 6 but there's a well-stocked minibar if you get desperate. Get a room pool-side as the main road on the street side is very noisy in the daytime. If you book directly you might have a better chance of getting one. The only criticism is that the rooms are a little scruffy in places, clean but clearly a bit dated. We'd go there again.

Excellent to exceptional. From checkin. To all our 5 nights everyone was fun professional And friendly Never forget To thank the room Attendants So friendly fun and helpful also. Easy to interact even with language barrier. Then the pool Staff were as equal as all thru out the hotel Thanks you Axel Maspalomas. Denis and Michael. 🚀🛫✈️✈️🇨🇦

Axel Brach is always my first option when visiting. The staff is great in all areas of the property. We’ve stayed at other properties in the area, but none compare to Axel. Pool, bar, restaurant, housekeeping, front desk staff… all are the best.

Adults only and quiet.

The staff was great. Rooms were cleaned daily and sheets and towels changed out. All my friends and I were on first floor of rooms and they all smelled like a sewage back-up. The pool was large but not heated so too cold to use. Due to the positioning, the pool deck did not get any sunlight after 1pm

having stayed at the hotel before this was a disappointing visit. The hot water wasn’t working - whilst they tried to fix it and I tried to give them the opportunity to resolve the situation they didn’t reply. It was fixed one night then the following day it broke again so one cold shower one evening and one morning.

Great stay ! Special thanks to Carmen, Kevin and Raico !

Few times in my Life travelling around the world i found so nice kind people .Everything was great all the staff expeccially CARMELO RAYCO CRISTIAN very Expert for breakfast so Amazing and KAVIN so kind at the reception not tò mention all the others the houskipping.It was my first time here but i want to come back as soon as possibile for sure thanks all again....RUGGERO

Nice pool area and good drinks at the bar. Rooms need refresh and to be modernised.