Overall Ratings & Reviews Monotel Luxury Business Hotel

Very poor staff and services. Rooms are small, with poor quality amenities, dirty towels, and stained and dirty bedsheets. Breakfast was below average with equally poor service by the staff. Not at all a 4-star hotel. Not recommended.

Its my 3rd stay at Monotel, clean calm and pleasant to stay there.

amazing breakfast. close to everything. great staff

my stay was good. it was a nice trip. But what there are showing in photos like swimming pool and gym its not happen in real. Swimming pool is like big bathtub size and gym its like small hotel room which is call deluxe room. in deluxe room they have gym. In breakfast you will have same foods as breakfast. Moreover there service is good.

Very good hotel situated at center of the city.you can have the view of the city from inside hotel.

Excellent customer service. But quite expensive. I did not care for the many times staff stopped by to take count of the snacks bar. They often woke me up from jetlagged sleep to check on food stock. If they could just do the inspection once a day when rooms were cleaned, it would be less disruptive.

Hopeless

My client has to leave early morning at 4:30am, hot water wasn’t available

I had a wonderful time while I stayed at the hotel :)

Great place to stay for business visits. Only issue is average quality WiFi.

First stay - six nights standard king-size. Compared to the pricing and branding as a business hotel, my expectations were not high. I was expecting a very basic frugal room with WiFi and breakfast. The stay was of course positively far beyond expectations. An amazing hotel that has truly hand-picked the crème-de-la-crème hospitality staff and line management and providing in-room dining food options of a range and quality far beyond anything I have experienced in the last 10 years, in metro cities in 5 & 6 star properties (I have spent an average of 95 days per year in hotels in India between ITC, Taj, Hyatt, Westin and Oberoi). For experienced travellers - it is quite a well known fact that food in luxury hotels are probably one of the worst in terms of handling and freshness, although at arm-and-a--leg prices. I was first of mind to jealously keep this review away with the fear that it will become a sought-after hotel (it is already full on almost all days) - but recognition must prevail. Monotel is indeed boutique for the things that matters - i) staff cordially going the extra length, ii) food & service in general. Of course, the old adage stands: treat your hosts as family if you expect them to treat you as family :)

I stayed here due to its implied proximity to the airport. The hotel wasn't really that close and I passed many other hotels which were closer (had a late night arrival and early departure). The hotel was clean and staff friendly. A from my brief stay, the hotel was okay for a quick stop.

Great place to stay for 1 night if flying in and out... Rooms are nice and clean... Staff is pleasing and helpful. Great Buffet at the restaurant.

i have given confirm booking # Hotels.com confirmation number 8155592561008 but when we reach hotel hotel said we are sold out cannot give you a room????

everything is fine except the wifi

Smallish rooms but good quality. Indian breakfast absolutely excellent. Evening meal much less impressive.

Very good staff clean room and good restaurant service

The hotel was very clean and excellent upkeep. Rooms were spacious. Did not visit Restaurant so cannot comment on food. Staff was courteous. A bit far from Kolata airport.

they not reasonably courtious. Want that the room be vacated lmmediatly you finish breakfast.

With a little work this could be a four star hotel. Things I liked: The bed was very comfortable. The room was nice, and very quiet from street noises. The room was bigger than a similar one in Hyatt Delhi for a much better price. The Indian food was excellent. They make the naan in a tandoori. Yummy! The staff other than at the front desk were very friendly and helpful. Things I didn't like: The "breakfast". Very poor presentation, very limited selection, food was cold and if you don't get there an hour before closing it is not replaced so starts to look bad. Some of the dishes were not clean. The A/C in the room continually made an incredibly loud sound similar to a windstorm/blizzard. The in room menu was confusing with many dishes not available at most times of the day even when the top of the page said "All Day Dining/24hrs. The bathroom needed a SERIOUS cleaning. The sink and commode were cleaned properly but signs of neglect were everywhere else. Algae in the corners of the shower, spots on the mirror, the backboard of the sink was full of brown and green spots of some substance. Oily nose prints on the door near the peephole. (LOTS of them...) The room was noisy from the inside of the hotel. The internet was very inconsistent, with lots of dropping. Overall with some better front desk staff, and better housekeeping staff training and a few improvements here and there this could be an excellent hotel. As is it is still a good deal for a night or two.