Overall Ratings & Reviews Hampton Inn Chattanooga West/Lookout Mountain

Great hotel and great views

Wonderful place to stay if you’re heading to Rock city or Ruby falls. The breakfast was great!

My family just stayed the Hampton Inn and Suites Lookout Mountain in the previous month, and I was mesmerized to see their luxurious accommodations. Their staff behavior is also excellent, and we would love to visit again.

Beautiful area. But the pool outdoors was not opwn vwry late with that vwiw is too bad

Nice mountain view.

Pool could use some help . Fairly dirty, otherwise great stay for the price.

Excellent breakfast. Friendly staff. Thanks Hank for making us feel welcome and restaurant recommendations

Just a one night stay on our way to Florida. Clean and comfortable.

This location was clean and the staffs were pleasant and helpful. We enjoyed the breakfast options and the set up is well-organized. The staff assigned kept the food supplies well and the breakfast area is kept clean.

The rooms were represented recently, updated, and renovated. In the original room could not turn down the air conditioner, and the electrical and porch for cell phones are mostly disconnected. We went to the desk in the second room. The air conditioner would not come on in the third room example was especially clean. The front desk manager were interested our concerns, even if we showed them in the rooms.

The hotel was very very clean!

Amazing. Just wish there was a hot tub.

Very comfortable room and easy-to-access location. Made it nice and quick to travel to Ruby Falls.

The staff was very friendly.

When we arrived around midnight, we were greeted by renovation dirt on the floor in the foyer and some tracked down the hall into the elevator. Nothing warned us of the renovation and I would not have booked the hotel had I known. Someone could have made the place more tidy in the midst of working but did not.

We have stayed gere before and loved it. However, as the property was undergoing a full reno, the indoor pool was closed and breakfast was served in a conference room. We were able to go to the hotel next door to use pool. Breakfast selection was not as good as before...but remodeled room was wonderful

It was very nice

The lobby was under construction, the fitness center was closed, the pool was closed, the breakfast was moved to a meeting room.

Most comfortable bed I've ever slept in at a hotel in all my life!

We had a nice stay here. Very clean, well maintained property. Staff was very pleasant at check-in and check-out.