Being a heritage property, they are just complacent due to their unique advantage of being situated inside a palace building, but they are not much bothered about excellent services in line with today's standards of hospitality industry. Room was ordinary and house keeping standard was low. To my estimate food was extremely costly. I have also stayed at Gajner Palace, Bikaner and I found it a much better heritage property as compared to Laxmi Niwas Palace. If one has own vehicle than Gajner is a much better choice.