Overall Ratings & Reviews Red Rock Thermal Motel

Staff is friendly and helpful. It was an average stay but bonua ia the spa and the pool on site. Could do an upgrade in the rooms

Property was ok Cottage is becoming vwry dated and needing maintenance done on it

The staff were lovely. They remembered me from a year ago. Also, the facilities had a full sized oven which suited me.

The thermal poll was well kept and relaxing. The property is a bit dated, but well maintained, and the staff were helpful. A good value.

No Air Conditioning. Not much privacy. Other than that, place 2as okay for one night.

Stayed in 'The Cottage' and it was quite ordinary. Everything looking worn. Hole in lounge suite. Settee on porch repaired with sticky tape. Sheets appeared clean enough, but the rest of the bedding - duvets & blankets - visible that all needed a good wash and smelt less than fresh. If I was paying a budget price I would expect budget accom, but expected better than this for the price we paid (around A$250 per night). It also appeared that some rooms at the motel are being long-term let to WINZ benefit recipients, which certainly didn't add to the ambience of the place.

Great having one queen bed in the room and one in the lounge, loads of space, nicely renovated, spa was awesome.

Very clean ,quiet and comfortable beds . Friendly staff. Easy check-in . Great spa.

Staff was excellent. Check in was easy. We used the laundry facilities while there and that was nice. Spacious room-the shower was super nice.

This motel is small but the room was a very good size with kitchenette and private bathroom. Plenty of hot water in the shower. The room was very clean and the young lady in the office is SUPER friendly and helpful. We would definitely stay again nice place, good price. Only suggestion is if you stay during the colder months inquire on how to turn on the heater in the room. It took us a little while to figure out how to turn on the panel heater.

This motel is comfortable though requires a little bit of attention. For example the curtains are a bit worn at the base and the settee, due for replacement according to the owner, was looking very shabby. The bathroom was large and modern. The managers were very pleasant and helpful. It's a short drive to a supermarket and also to the city centre in the opposite direction.

Clean and tidy room with good parking. Would stay again

Very helpful host. Walking distance to old St Faiths Anglican church and Te Papaiouru Marae and Kurau Park. For those who loves pies, especially mussel pies, Better Quality Pies is just down the road. After a day of sightseeing and walking, it was nice to soak in the free and very convenient thermal bath.

Lovely people. Clean amenities. Quiet and comfortable.

Convenient quiet location, handy to shops and thermal park and lakefront walks.

This was a Good place to relax. It was Quiet and Comfortable.

Great stay with the family. Awesome facilities around for the kids to enjoy

Excellent hotel, spa pool was a bonus, tidy room, gave free bottle of milk, was a very nice stay

Only had one night here but room 7 that we had was lovely. It was very clean with a really large comfy bed, you had everything you needed. It also had a private patio with a table and chairs. The thermal pool was great and you could lock the door so you were the only ones in there.

make sure you pay in advance as they charge 2% if you uses you credit card. thermal pool is just a 10 min walk up the road. city centre with the EAT STREET a must to visit