No tea/coffee in room and did not get it even after asking reception.

This hotel is absolutely AMAZING. The staff is amazing and extremely helpful. We could not have had a vacation to Greece without the hotel staff. The all inclusive package was amazing and included all of our meals and drinks and alcohol. The staff helped us book transportation to all of the places we traveled throughout Greece, and I would highly recommend this hotel to anybody in the future. If you’re going to Greece, this is the place to stay.

It was our third time at the property and it was a bit of let down this year. First of all the facilities need attention, one third of pool umbrellas were broken or ripped, some of the tables damaged, cans in the bathrooms broken and unusable etc little things like that. The quality of the food wasn’t the same as last years, not many choices for meats, some trays during lunch/ dinner weren’t replaced fast enough. Breakfast was least satisfactory, very small choice of pastries, though the bread table was amazing. We did enjoy Italian night though. The bar service and choices of drinks were excellent, the staff was pleasant and fast. The rooms were cleaned daily, though 2 mornings in a row we were woken up 8.30am by a cleaning lady knocking on the door. Our family really enjoyed the pool, though sometimes it was hard to get a sun bed. The property generally is so beautiful, a little paradise, the views and landscaping is so beautiful. I hope this place will adjust to the new management and will do better next year.

The bungalow was very comfortable and clean and the pool and beach areas were nice and well maintained. However for a family with a very young child, there were limited play area options (playground), specially not indoors or in an air conditioned area. The food served in the main buffet was not the best quality, and the limited hours to access food made it very challenging for our young son. There was only snacks (bad quality sandwiches and hot dogs) throughout the day, with no access to fresh fruit or vegetables like in previous all inclusive resort we have stayed in. The food served at their a la carte restaurant was significantly better, but there are limited opportunities to book it throughout your stay. The drive to the hotel is also quite long from Athens, and 2/3 of the drive are through very local roads. We had a great time as a family, but we would not be coming back as we are looking for a more child friendly experience.

although location is good the place is abandoned all umbrellas ripped and pillows filthy

We had a very pleasant stay. The staff were very polite and helpful. The food was really good. The rooms were really nice but there was a foul smell if you didn’t keep the window open. The boutique shop was very expensive.

This property is perfect for a relaxing stay away. The staff are all very friendly and during our stay (mid-Sep) there were plenty of sunloungers at the beach and the pool. There is a lovely spa availaible on site. The buffet was fine but i would not say it was 5 star quality. The other restaurant was also closed so there were no other options except to drive or take a taxi into Ermioni (about 10mins away). The all inclusive only had the buffet as an option which was slightly disappointing. The only evening bar, that wasnt the restaurant, was not included in the all inclusive deal, which meangt nobody went there and resulted in there not being a great atmosphere in the evenings. We ended up driving elsewhere, which is not always what you anticipate when go all inclusive. A very relaxing hotel but ensure you have a car to explore the nearby towns of ermioni, galatas, potos and hydra. All worth visiting.

Room was good, facilities great. Food excellent. Location on beach great. Front of desk staff could be improved. They were not particularly helpful or friendly.

This does not feel like a 5* hotel, with very basic rooms and some frustratingly easy things to just get right being ignored. I was with my husband and 3 teenage girls. The evening entertainment was ok but the girls were quite bored. Rooms are perfectly functional and big, but lack any character- bare walls and characterless furniture. There is nothing in the minbar (even though we were all inclusive) and the girls were constantly running out of shampoo and conditioner which was not being topped up. Paying for drinks in the only bar open with any entertainment was unexpected- nothing available as part of all inclusive. Pool is salt water which is a shame, but not the end of the world. Lots of smaller children so pool noisy. Food was unimaginative and same-y and not all coffee machines working in the morning. Juice from machines tastes like squash. On the plus side the staff were generally good and the gardens etc very pretty. Like I said, most of these things are so easy to put right, and have been repeatedly raised as issues on various platforms! Put these right and it will be a good value venue.

I like this hotel. I lake everything, sea, pool, staff, property, meals

They charge extra for iced coffee, even if you paid for the all inclusive. They wouldn’t let us stay for lunch after checkout, even though we hadn’t eaten lunch upon arrival We were waiting for over 30 mins for the car to help with the luggage, but it never came :(

Barcelo is a beautiful waterside resort that has its own private beaches and wonderful views. The grounds are immaculate and the staff are best in class. A truly wonderful resort. Special shout-out to Sylvia and Sofia for their wonderful work

This is a very nice resort and my two boys, our nanny and myself thoroughly enjoyed our stay.

The Barcelo is a renovated older hotel with a nice beach, The rooms do not have screens so you can not use the balcony properly without risk of letting in bugs into the room. the rooms are medium sized but well kept. I would give the Barcelo a 4 star rating but good enough for the price. The food is good with many options including 3 wine options. The staff is international and very professional and hard working.

Great location and clean well maintained hotel. However the food was not 5 stars level - not worth going full board, much better to eat in the nearby tavernas accessible by car.

Food is not adequate for 4 star properly

Nice location

Great hotel. Great beach. Everything is very close to each other The room was clean and the whole place was very clean The food was excellent and varied It should be taken into account that some of the rooms are on a slope and there is a small ascent to them. A golf cart can be used to assist you

Great place and space in nature. Beautiful property. Food and food experience was not great as it's crowded and there are big queues for mediocre food quality. Unfortunately there are no other paid food options.

We werw sad to leave.