The room was dirty when I checked in, the old guest's trash was still in the trash can, the staff in the photo was extremely extremely extremely (important story repeated 3 times) unpleasant with the guests on travoloka, did not clearly explain the parking fee issue, she argued with the guests alone, extremely bad attitude, the room card was broken, she said there was no way to solve it, she could only go to the room and ask the security guard to open the door for her, in general it was very bad, regardless of 3 stars or not, but the attitude she had when talking to guests was extremely rude, especially for guests who booked on the app like me, you should consider carefully when booking a room here.........