Overall Ratings & Reviews Apartinfo Aura Apartments

Area nice, bit disappointed with flat, toaster,kettle did not work. I emailed company expecting them to deliver new ones, but all i got was we will note that down. Unsure how its for 4 people with only one glass, and only 2 chairs, 3 forks, 4 spoon. Towels for only 3 guests very odd. I love the fact it states people live here please respect! yet cleaners are so loud on a morning. All in all place was not as advertised. They need to spend some money updating place.

Stuff was very unorganized Apartment had dirty plates in dishwasher Location is good But service needs to improve a bit

We stayed here with our 4 kids. It was a great location for us to walk in and out from. The apartment was a good size. As it was only just a base we found it great, though if you were staying for longer I would maybe see if you could get one slightly larger. there is a shop and restaurant around so when the kids where tired we could go home and still eat out! We would definitely stay again.

Few days away bhoys trip cant fault apartment great price great location

First apt was excellent,but disappointed with 2nd decor needed updating nowhere to sit on veranda as single chair was broken,a sofa or armchair would have been nice,apt number not very clear,main entrance says 150 for 2 apt A and B communication problem with check in staff for departure not very clear

Apt 43 excellent spacious modern,best room i had in long time will come again

The bed was very low to the floor and only having 1 pillow each caused us to have back ache by the end of the 3 night stay

The apartment was really clean and modern if a little small. We have no complaints other than not being given the deluxe apartment with balcony and river view that I paid for - the apartment we were given neither had an apartment nor a river view. This should’ve been awarded once we were handed our keys. After a long day of travelling and settling in we decided not to complain. The apartment we were given was not what I paid for but was still lovely and clean and close to the centre of the city.

Rubbish

Calm and safe area, polite service and the rooms were nice and modern. Yet it could have been cleaner, and the guidance to the apartment could have been better. The beds were quite awful, and the rooms were a bit too warm... But that's just something that you'd expect at this price.

I was very disappointed. Modern apartment but when we unpacked we figured this place is dirty. Chips under sofa, coffee cups and spoons still with the sticky food and the bathroom worst. Smells so bed. First what we did we run to grocery store( big plus) downstairs for cleaning detergents. We paid for parking spot but they didnt give us remote. Otherwise we like it.

Apartment was difficult to find and check in in a different location but the guy on the front desk was very helpful

Unwelcoming, unfriendly staff. Will go out of their way to make things difficult. Hidden added extra’s. Do not book here.

ONE WORD FANTASTIC...

We stayed in October 2018 .Our stay was good. Apartments are 30mins walk into old town. Stayed in deluxe studio , river view with balcony .. was a little small, basics . Modern but set back .. so a distant river view 😏 would upgrade to a front one if we had an option ..also they were building next door so a little noisy at times 😏 friendly people in town , great variety of food in town .. weather was great for us 👍

Amazing value of money! Everything you need on your door step.

Very nice stay, very helpful staff, The Apartment was immaculate, modern and well equipped.

Very comfortable accommodation, great value. Apartment has washing machine, dishwasher and equipped kitchen.

Was very disappointed with our stay. We paid the extra for the deluxe suite for the river view and were placed on the second floor with very little view. The view we did have was an overgrown garden area down below. The entry letter stated it was a no smoking room, however the neighbours were constantly smoking and this was coming through into our room and also constant in the communal hall area. The towels supplied were 2x very small ones, that are placed on the ground to keep the floor dry when you step out the shower. What isn’t mentioned also is the room is only cleaned once before you arrive and this is an extra 100 zloty charge! I would not recommend this apartment and will not be back here

Very little information regarding basic items, hard to find reception as inside a complete different address . Staff laying on couch and just wanted to get us out of the office quickly. Not very helpful . No internet.