Overall Ratings & Reviews Apache Casino Hotel

It was friendly but very noise running up and down hallways after 10pm slamming doors repeatedly yelling being able to access pool at any hour very loudly the air conditioning in the room was so annoying that it was hard to sleep the restaurant had weird hours and wasn’t even open on Mondays

Great stay

Had a great stay!

I didn't like how the first staff member I met talk to me when I had questions or mentioned something that was lead to believe from the website and she made me feel like I was an idiot for assuming it would be included. I was flustered about the heat and the rooms state I had to repeat myself a few times I get it can be annoying but I paid $154 to clean the previous guests mess from my hotel bathroom and to sit in the heat and sweat in the room. That should've been handled with care.from a cs standpoint and I should've been offered some advice or help for the problems I encountered due to their neglegence and poor maintenance

Everything was great

Great experience no complaints

We stayed for my husband’s family day and graduation. My overall stay was great!!!

Bed was terrible the refrigerator was not cold and the room was not the best in my opinion especially for the price.

Great location

Great

Tv disnt work full time k ept cutting in and out when i was warching important news on cnn

Property was very clean. Rooms updated. Pool was not clean, hot tub not functioning. Restaurant must be 21 to enter which does not make much sense.

Friendly staff. Nice, clean room.

Awful experience. Shower had hair on the curtain and in the tub. Requested fresh towels that never came. After several requests to speak to the manager we were told he is unavailable or would be available the next day - he was not. The food is awful with awful service! The waitress, like most employees we spoke with, was "tired" and wanted to go home. At the small diner in the casino there was a hair in my eggs. The list could go on, but this hotel and casino is awful!! Good riddance!

Clean and convenient

Great staff, a bit noisy, the doors slap when closed the shower was a bit dirty.: but overall very good would recommend

Dear Apache Casino Hotel Management, I am writing to formally express my deep disappointment regarding my recent stay at your hotel, which began on Monday, June 15th. I had booked a two-night stay, with check-in scheduled for 4:00 PM. However, upon arrival, I was informed that the rooms were not ready due to a backlog from the Father’s Day weekend. My party and I were forced to wait over two hours before being contacted with confirmation that our room was finally available. This delay was only the beginning of an extremely upsetting experience. That night, I woke up covered in insect bites—upon closer inspection, it became horrifyingly clear that they were bed bug bites. I have documented photos of the bites as well as the condition of the room. I reported this immediately and spoke with staff members named Cici and Amada. Unfortunately, the young woman who assisted us at check-in the first night was dismissive and quite rude, which only added to our frustration. On the second day, I was away from the hotel for business. When I returned at approximately 6:00 PM, I was shocked to find that housekeeping had not cleaned the room at all—no fresh towels, no trash removed, no bed made. This is entirely unacceptable for a hotel of your standing. Throughout my stay, I spent an inordinate amount of time waiting in line to speak with front desk staff, and not once was there a manager available on-site to address or resolve these serious issues. This lack of professionalism a

Great stay!

Clean, modern, friendly staff.

Nice property. Reasonable prices. Friendly staff.