Overall Ratings & Reviews Sterling Lonavala

This was my worst stay in Lonavala in last 8 years. If there is provision for money back, i’d Like to get my money back. My whole weekend got screwed.

Highly over priced Std of linen is bad Towels very ordinary Bath room up keep is just ok Will not recommend this hotel

The hotel is off the highway and its not easy to find.. The rooms are terrible and not clean at all. Towels were smelly. The hotel only look good in pics

Staff were polite & helpful. Hotel is comfortable. Situation is convenient for seeing Bhaja & Karla caves. Saturday the restaurant was closed for noisy and expensive buffet outside. If offered avoid & eat out!

Bit out of the way but great hotel

Really Good service and friendly staff made the staff enjoyable

Most enjoyable and friendly staff

It was extremely bad experience. We would not like stay there again.

The hotel is situated in a little secluded area. But that works in favour of people who have come to Lonavala for retreat and a peaceful stay. The hotel staff was very efficient and cooperative. The room service was very prompt and the food was good. They also arrange fun activities for all the guests every evening and make it a point that every guest is invited. Overall a value for money stay if you want a cosy room with minimum of outside nuisances.

It's good experience v enjoyed a lot staff is very friendly Front desk is also very freindly Little improvement reqd on food side and in breakfast toaster has complaint Otherwise it's very good hotel

Stay was comfortable but they made it too late when we checked in we had to wait till 12.30 in the afternoon , the check-in timing was 11 . Mr Khan in the reception was rough in language.

Breakfast was amazing , healthy and full of variety. Room were between OK and Good. Staff was humble but service was slow.

My parents and in-laws visited this place this week and found it very good. It was quiet, calm and serene. Certainly apt for families. But is it worth the money? I am not so sure. It is expensive for what it offers. But certainly a good place to stay.

I with my wife were travelling to Nethravati Express but train got 6 hrs delayed. When I called up in Hotel and told about late check in they helped us to comfortly check in . Finally we checked in at 1:15 AM late night but didn't faced any diffculty. Hotel staff is quite friendly and buffet brekfast have lot of varities. From 2 kind of sprouts to various noth and sound indian dishes. taste was also good. Stayed 2 nights and in all it was good stay.

I had a relaxed stay at the hotel, food though not an eloborate menu was good.

Hotel room and amenities were fine. Bed mattresses were not good at all. Food at restaurant was ok.

awesome experience. negative point is transportation. if you dont own a vehicle, transportation will give you a ride for your money.

Initially service was bad, later on experienced a little better one. Room beds were not soft at all. Food was average. They didn't have a covered car parking. So my car had to be parked under the rain for 3 days. Try only if u have a low budget there are other good places if your willing to spend some more money.

The stay was very pleasant, Nice welcome by the staff, Given a best room,Also checked if i am comfortable or not, Housekeeping was good, A couple of points to improve is food, A bit far from city but nice location, Overall experience was very good and i suggest this to all family vacations,

It is a very good quality stay and food ! In-house activities are limited but are well maintained. Vicinity with Wax Museum, Karla Caves, etc. makes it more convenient to travel.