Overall Ratings & Reviews M Concept Hotel

This hotel was very poor. Ther bathroom was in a very bad condition:cold water, dents evrywhere, mold, etc etc

Very comfortable staying. Good size of rooms. Close to “Casa Rosada” and “obelisco”. You can walk throughout very nice streets from the hotel. In general, very convenient for turists.

In general, this is a great option to stay in Buenos Aires, it is quiet although is close to the main plaza ( casa rosada). Good breakfast… etc

Inconvenient to get the drinking water especially the hot water to make teat.

location is very good. Entrance and lobby looks great, but room is too old and looks not clean

We like this hotel!

The can do much better

The best part of this hotel is its location. It’s convenient to walk to many attractions. The worst is that it has bed bugs. The staff is not very helpful or friendly.

Very comfortable.

Front Desk Staff Was extremely accommodating and helpful.

Rooms are very rundown. Paint was peeling off the wall

Buena ubicación

Nice hotel in a central area. The staff is very friendly and will make your stay very pleasant. Wi-Fi is spotty, which makes it difficult if you have to do any work.

This is such bait and switch and I feel completely ripped off. What it’s advertised here is a four star “upscale” hotel. So think Hilton and Westin. Don’t be fooled by the pictures on expedia. As soon as you get into the elevator and up to your rooms, you entered what resembles a one star hotel. Think of a hostel just with private rooms. The place is grimy and very dirty. Our beds weren’t even changed on our check in. And since we checked in late at night I went down to reception to inform them that my pillowcase is dirty and there is hair on it. They told me there was nothing they can do until tomorrow morning. It took 15 mins for me to explain that I am not putting my head on a dirty pillow. The receptionist then took me to a linen closet where there was no pillowcases at all.I asked him to just give me a clean sheet and I wrapped my pillow with it. Towels were yellow and threadbare. We rented 2 rooms for 5 days and my kids bedrooms had blood stains on their linens. Toilets were leaking along the ring which caused terrible smell. There was police hanging out in a lobby almost every night. And the door in front of the hotel was always locked and people needed to be buzzed in and out. Didn’t seem like safe place at all. We wanted to leave the first night but almost all hotels in BA were booked. And hotel didn’t want to refund us the money so we got stuck with them. The receptionist Francisco was rude and condescending. AVOID AT ALL COST!

Absolutely horrible staff at the M hotel in Buenos Aires.

Very nice clean place with friendly and helpful staff. Nice location for walking etc.

Elegant, clean, has an indoor and outdoor pool, staff is extremely professional and helpful. Convenient location. Highly recommended.

This is a great place to stay, clean and comfortable. Location is amazing, as it is close to everything and quiet.

O hotel não condiz com o que diz ser. Cama desconfortável, tomadas que não funcionam, muito barulho. Dá para escutar tudo que acontece no seu andar. Se você vem pra descansar, com certeza este não é o melhor lugar. A única coisa que salva são os recepcionistas que são educados e prestativos. De resto, nada é bom!

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