Clean room, very friendly staff, all the necessary amenities and then some - shower, mini fridge, tv. Be sure to bring a European wall charger!

Older place but clean, staff were great and arranged taxis for us. Great location for an overnight stay with shopping and restaurants steps away.

Great location!

Cool stay

Well located hotel at the town centre. Good transport facilities with hop-on hop-off bus very good value for money.

Excellent front desk..helpful and kind. Hotel and room was clean. Parking is very difficult to find. Bathroom/shower very small. Buffet breakfast—assortment of cheeses/meats, yogurt, hard boiled eggs, cereal, breads. No warm offerings.

Middle of the town, so very convenient to all the shopping and restaurants. Bathroom and shower is tiny. No block out for the window so was very bright and very noisy because of the area.

We did not eat breakfast They say there is a bar but it is never open The beds are so hard they are very uncomfortable Staff were very helpful when needed Location was perfect for everything you needed

It was clean, the receptionist was kind and helpful. Unfortunately there wasn’t any tea or coffee making facilities which was disappointing as we had a very long day travelling , not sure if we would stay here again

Amazing hotel in a great location with fantastic service and everything you could possibly need! Will definitely stay again next time I’m in the Heraklion.

Great, clean property, I like the old school European charm (small bathrooms) ha! The bed was a little firm, but doable. The best parts about this place are the friendly employees and the location can't be beat. It's right in the middle of Heraklion's pedestrian district: shopping, cafes, restaurants, etc. I would stay here again.

Central and on a pedestrian area. Walking distance from the port and museum.

Right in the central pedestrian area. Friendly and helpful staff.

…

The hotel ideally situated in the middle. All the staff were pleasant. Only issue is the pictures provided in Hotel.com are misleading. If you are big built, try to avoid the hotel. The room, bed and specially the shower room is too small. I struggled a lot.

Location of course is the main attraction and convenience. Clean and comfortable property. While the shower is so tiny you can barely fit in it, it is private shower while many places offer shared bathrooms. For location, amenities and price this is a gem. Special thanks to the breakfast room staff who kept the breakfast room stocked and clean during the breakfast hours and were always friendly and welcoming. I would definitely recommend the property and would stay there again.

The property isn’t a modern as the photos suggest. The whole place could do with a paint job and a freshen up as it is a tad dated. Overall, the place was ok. There were just a few things it was missing: no bar or safe, as advertised which was partly the reason I booked it as a solo traveller. The bathroom had a weird quirk, where the shower door didn’t close all the way (design flaw), which meant water went all over the floor and toilet bin right next to the shower. Also, because of the weird shape of the shower and close proximity to the vanity, a floor mat can’t be used directly in front of the shower as it will block the door opening. Lastly, chairs being moved back and forth on the mezzanine floors made for a rather annoying sound late at night and early in the morning, but I assume this would only affect the first floor which I was on. Having said all that, I appreciated the reasonable prices, that breakfast was included and the receptionist was very friendly.

stayed two nights and the staff was very welcoming. really liked this location. central to anything you’d like to do.

Very central and staff were helpful

Our room was at the back of the hotel right opposite a bar/club. The noise was terrible. VERY loud music until 4:20am. This was a Friday night. We have stayed at this property before, also on the back, but never had music this bad before. If we go again we will request a room on the opposite side. It is a great location and value for money right in centre of town. Also, we did request a smoke free room as this has been an issue on a previous visit but sadly the room this time also smelt badly of cigarettes.