Bad service generally. Old hotel. Card didn't work, not enough towels. Overpriced.

The staff was great , rooms nice , restaurant excelent

The hotel staff is very attentive and provides excellent service. The food in the hotel restaurant is of high quality. Rooms are ok.

Cleaning staff did a good job and the restaurant was good for breakfast.

It looks very old

The staff was great and always greeted us with smiles. The room was not good unfortunately. The bed was extremely uncomfortable, it was as hard as sleeping on the floor. The first day, the water heater was not working and we had to shower with cold water, but the next day it was fixed.

The staff were excellent and the food was good. The rooms were ok. The beds are hard which made sleeping uncomfortable. No fridge or microwave in the rooms. Bathroom was small but got the jobs done. Also they don’t sell snacks. They state in the room booklet that they exchange money in the hotel yet they wouldn’t exchange money both times I asked. Disappointing. Other than that the hotel was ok a bit outdated but the price was right even while the Mexican celebration time was going on.

Muy amables

Los colchones y las almohadas son muy incómodos . Duros como piedra . No pudimos dormir

The good: Extremely pleasant and helpful staff. They quickly learned my name and room number and always greeted me with a smile. The hotel is located in a nice and safe area, with plenty of restaurants, stores and public transportation within walking distance. No, no tourist attractions nearby, if that is what you are looking for but public transportation can get you there through Mexico City's traffic faster than if you try a car of any kind. The neighborhood is reasonably quiet at night, except for the (perhaps) occasional ambulance or police siren, but not severe. Something you might expect in a large city. The not-so-good: I don't know if this is a security feature or what? but I have not experienced this anywhere else: you need to get your key card re-coded daily. Once you know it you learn to deal with it. On the second day, the staff recognized us and quickly prepared new cards for us before we reached the front desk. Some aspects of the hotel need updating, such as the seating in the lobby. The room was OK given the age of the building. Expect comfortable but not luxury accommodation. In summary: We like this hotel for many reasons and continue to stay there when we visit Mexico City.

Nice place and the location is fine

It is a old hotel but staff is very attentive and friendly. Great location

Todp excelente.

Jorge and the rest of the staff were real cool. This is very convenient place, clean, nice and quiet.. will be returning for sure.

Everyone on the staff was extremely helpful and courteous, it made a big difference. The hotel is clean but in need of some remodeling as some of the furniture is a bit worn out. The location is great in terms of transportation and places to eat nearby. Stores of all kinds are within walking distance. I have stayed there a few times due to its convenience and safe area where it is located.

Un pésimo lugar para quedarse, me cobraron de más, la atención es deplorable, no tienen educación y llegan a ser prepotentes, las camas son una cosa un poco más suave que una piedra, la televisión no tiene señal clara, no saben asistirte en absolutamente a nada y cero empáticos.

My best option for Mexico City

Hotel is nice, the bed was really hard so it was tough to get a good night sleep. but overall a good hotel to stay at.

My best option to stay in Mexico City.

The Hotel is in an excellent area, has great potential and the staff is friendly.