9.6
Exceptional
From 1,103 reviews
Cleanliness

9.8

Room Comfort

9.4

Location

9.4

Service and Facilites

9.6

Traveler Reviews Arai Aparthotel

Number of reviews per page
20
40
Top reviews
Meredith
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Courteous staff, very clean and great location. 5 stars
Melissa
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was smashing and the room perfect. An absolutely perfect place to stay in Barcelona!
Michaela
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, staff, decor, rooms & windows! The only downside was the noise at night, but that’s to be expected in any city. Would recommend this hotel!
Helen
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent location. Friendly staff. Clean.
Julia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We loved our room and the whole experience of our stay. The room was very clean, comfortable, and the location was convenient to all the sights we planned to see. The staff was excellent and very helpful. We would definitely stay here again.
Joshua
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

A nice room located in the heart of the Gothic district. We absolutely enjoyed our stay here and the staff was exceptional!
Cheryl
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean room, great staff, perfect location.
Peter M
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great location, the staff was excellent, so helpful and very kind. Near many restaurants and plazas. Highly recommend.
Victoria
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Great Location! Clean Rooms! Great Staff!
Simon
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The staff are great and can't do enough for you. Comfortable rooms and jacuzzi on the balcony. Excellent hotel.
william
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Our stay was lovely! The property was goregous and in a great location. The staff was welcoming, very friendly, and helpful.
Jessica
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Friendly and helpful staff, beautiful room
Katie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Friendly staff. Great location and rooms where clean and spacious
Jocelyn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

It was very easy to check in and out, the staff were very friendly, the room was clean and in good order. I was very happy with our stay here, and would go back in a heartbeat. I only wish the pool was heated! Haha! Also that the hot tub had been functioning during our stay!
Tara L
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

This was such a beautiful hotel in a beautiful town on a quaint street
russell
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The property is beautiful and well located to walk everywhere
Alan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

We absolutely loved our two-night stay here!! Fabulous location; comfortable, clean, and beautiful lodging; extremely helpful staff! We would love to stay here again!
Jason
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

It was a good place to stay great location right in the center of everything place was clean, and the staff was helpful
Colin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Fantastic location that is in walkung distance to many attractions, and metro stops to further afield. Fantastic shops and places to eat out within a 2 min walk.
Ofra
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Absolutely Horrible Stay. Do Not Book Here. I stayed at this hotel for 3 nights and it was the worst experience of my life. On my last day, I discovered that my safe had been tampered with. I had locked it multiple times (I double-check constantly due to OCD), and yet when I went to check out, realized it was open. My $5,000 diamond ring and €1,000 in cash were stolen. When I reported this to management, they promised to call me back with an update but never did. It’s been over a week, and I’ve heard absolutely nothing. Their response at the time was dismissive and unprofessional — no concern, no investigation, no help. I already posted this review on Google, and the lack of follow-up confirms just how little they care about guests. On top of that, the hotel itself is the loudest and most chaotic place I’ve ever stayed. Guests were partying outside until 6–7 AM, and walls are paper-thin — you hear everything from other rooms. Sleep is impossible. Even when asking for something as simple as extra coffee pods, staff made me feel uncomfortable and unwelcome. The entire stay gave off a terrible, unsafe energy. Combine that with theft, cold service, and zero accountability, and it’s clear this property is not worth the money or risk. I spent 2.5 weeks in Spain staying at multiple hotels and never once had an issue — only here. If you value your belongings, your peace of mind, or even the chance of a decent night’s sleep, stay far away from this place.
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