8.4
Very Good
From 996 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

7.4

Service and Facilites

8.6

Traveler Reviews Arosa Rio Hotel

Number of reviews per page
20
40
Top reviews
Brenda
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Rooms need some upgrades. A lot of mold. Staff amazing people. Rooftop amazing.
Kenneth Wayne
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was very large and the hotel was very quiet. The rooftop area was nicely done with a small pool and a bar and the possibility of ordering food. The staff were competent and pleasant.
Favour
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

So good
Antonella
icon-Family
Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good beds, clean bedding, great cleaning team! The staff is truly kind and respectful. The location is a little challenging if you are in a short time for your overall stay (is far from most of the tourist attractions)
Orlando
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Unfortunately an incident during check out is the reason why this review is not as good as I would have liked, a charge to my account for something I did not consume from the minibar, 4 bottles of water, not one but 4, “the housekeeping was the one who reported” this. It’s a shame that this lady lied and tried to scam the guests, the incident was corrected and everything was clarified, the girls at the front desk excellent in their job, very friendly and always willing to help, cleaning, breakfast, common areas everything very good, Oscar the manager a little bit reluctant to understand the situation but finally accepted the mistake, what a pity that a single person ruins the good job and effort of the entire staff, thank you for the stay and hosting us, overall it was good, it seems that this happened in the past to others guests bc reading reviews about hotel this popped up in more than one comment, and still happens, this is not good for business,
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Leonardo
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Very friendly staff .. great breakfast and clean room .. highly recommended
Keshav
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

One of the only affordable hotels in the area. I have stayed for 1 week twice this year. Great sun on the roof, good for reading or conversation.
Diego
icon-Leisure
Leisure
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The electric adapters the hotel provides don't work, so you have to buy your own to charge your cellphone, laptop, etc. Since there aren't many stores around the hotel, it was impossible to buy an adapter. The hotel should be thinking on international guests and how to fulfill their needs.
shivonne
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

I love the staff and the quietness
Jane
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Great front desk service. Rooms were clean. Breakfast wasn’t the best though.
Emily Cecilia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

The service was excellent, and most of the staff spoke English or Spanish in addition to Portuguese. We arrived several hours before check-in, but the hotel offered luggage storage, allowing us to drop off our bags and explore the area. Its location is convenient, just 15-20 minutes from the main tourist attractions. Security is present 24/7 outside the hotel, which added to the sense of safety. The rooftop bar was a great spot to unwind, offering reasonably priced drinks and a relaxing atmosphere. Breakfast each morning had a wide variety of delicious options. The AC in the room worked well and kept the space comfortably cool. Some staff can arrange taxis at fixed rates, helping you avoid the common scams from regular taxi drivers, which was a huge plus. Make sure to bring wall plug adapters for your electronics, as the outlets are different than in the U.S.
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Anthony
icon-with Partner
with Partner
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

A great hotel. It was in excellent condition - either fairly new or recently renovated.
Jonathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Located close to Sambadrome. Streets in this area smell of urine and homeless.
Keshav
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Enjoyed the simple dining options nearby. Room service was used otherwise
Dianne
icon-Leisure
Leisure
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

My favorite part of my stay was the hotel staff. They truly had guest comfort and safety in mind.
Javier
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Very kind and helpful people
Christine
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

The hotel was good value for the price. Not the best breakfast we had on the trip. Enjoyed the rooftop bar. Very generous.
Quamruzzaman
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Provide us very low quality pellow. I requested extra pellow. But they didn't give us extra pellow. Only you can rent pellow, but you have to pay 15 Brazilian real. I have requested 1 cup of hot water. Nothing is free. You have to pay 15 Brazilian real. Most of the hotel they give electric kettle. But they don't have any. They should improve their service..
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Verified traveler
4.0
/10
Reviewed 103 week(s) ago

Hotels.com verified review

The front desk staff during check in assume a lot just by looking at you and the way you’re dressed. They got frustrated and display a quite unacceptable attitude when you ask them questions they are not used to. They made me feel discriminated which is just not cool at all.
Patricia
icon-Business Family
Business Family
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Café da manhã delicioso. E recepção com pessoas maravilhosas. Amei e indico muito
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