Great room, wonderful staff, and good accommodations. The bed was comfortable, the tub offered a great relaxing experience. The staff provided great service throughout our stay.

We had great interactions with all the staff especially Fancy at the front desk who frequently checked in with us. The hotel is conveniently located within Old Quarter and is clean and well organized. The breakfast offered a wide range of options and I was able to refill my water bottle at the front desk.

All round great place with amazing staff

The staff were very friendly and approachable. The room was clean and met the requirements for a stay.

Service was amazing all round, and Amelia specifically was great.

Excellent customer service

The location is perfect, and the rooms are quiet and well designed, but the real highlight was the incredible staff! From the moment we arrived, the team was warm, welcoming, and attentive to every detail. They truly went above and beyond to make us feel at home, offering excellent local recommendations and assisting with everything we needed.

Wonderful and modern hotel that is spotless. Air conditioning works well. Hotel looks new with the nicest staff. Excellent breakfast that changes daily. Pho is better than most restaurants. Across from a great cafe and many dining choices. Close to main shopping and major food streets. Only issue is that like most of Hanoi, you have a mix of modern and developing properties. However, the area is very safe.

O

From arrival to departure everything was perfect. Rooms are immaculate and modern, small, but have everything you need. Breakfast is delicious and extensive menu. Range of onsite meal / drinks options. Location is central and easy to walk to any location in the old district. Staff are amazing and there to assist before you know you need assistance; this was one of several hotels we stayed at during out visit to Vietnam and is easily the best - we will use it again and recommend it to anyone. If you have the budget, book the bigger rooms.

Great value

I stayed here for six days in September 20 25. Everything about the hotel is excellent! It is a small boutique hotel. The room was clean and quiet and comfortable. The free breakfast every morning was outstanding! It’s in the heart of the old quarter so it’s easy to walk to things. The best part is the staff was incredibly kind and helpful. They made my trip much better!

Awesome accommodation, Tracy at reception was great & helpful, all the staff were terrific, definitely recommend

Good location, friendly staff, nice breakfast!

Absolutely amazing staff who couldn’t do enough for us- even escorted us to our next hotel to meet our tour group! Possibly the best experience I’ve ever had anywhere

Our stay at The Classyc Hotel in Hanoi was amazing in every aspect. From the moment we arrived to the time of our departure, we were greeted with genuine warmth and hospitality by the staff, making us feel right at home. The modern design of the hotel is both stylish and inviting, creating a luxurious yet comfortable atmosphere throughout. The breakfast had an impressive variety of high-quality local and western dishes that catered to every taste. We also thoroughly enjoyed the hotel’s trendy bar, which boasts a great selection of cocktails. Its convenient location added even more value to our stay, making it easy to explore the surrounding area. Every detail from the service to the design exceeded our expectations. We highly recommend The Classyc Hotel and look forward to our next visit!

friendly and helpful staff

Fantastic hotel- perfect location and rooms were spacious and very clean. Really comfortable for a long or short stay. The staff were also excellent- very friendly and helpful.

Clean and very helpful staff

I had the pleasure of staying at the Classyc hotel recently and my husband and I enjoyed every moment of it. The staff were all so friendly and accommodating. The management team was great. First off, their attention to detail is amazing. Every part of the hotel was immaculate, even when making up the rooms, I noticed they refresh your room with fresh flowers. The spa entrance is so lovely and their dining room was gorgeous. The food was amazing from breakfast to dinner. The experiences provided by the hotel, like the day cruises and food tours were excellent and artfully curated. This was truly an unforgettable experience and we look forward to coming back!