Overall Ratings & Reviews Q7 Lodge Lyon 7

Quartier calme est proche MB, Rhône , Confluence et La commune( vivement conseillé)

Télévision HS dans la chambre pendant le séjour , bruits de percements à 8h30, ascenseur encombré par personnel de ménage

When we arrived, we entered into an air-conditioned lobby. This was a big relief, as it was incredibly hot outside. Unfortunately, once we got to our room, we found out that supposedly the air conditioning was broken. When we asked what was wrong with the air-conditioning, we were told that a technician might be fixing it in a few days, but they didn’t really know. There was also only a single luggage cart with a broken wheel. They had no other luggage card, and when we brought the broken wheel to their attention, they said a technician might get around to fixing it. Thus, we had two nights in an incredibly hot room, and the staff didn’t seem to really know how to make things much better. The cleaning lady, however, was absolutely fantastic.

Good space. Adequate kitchenette. A bit of a walk to Metro and groceries. Good price for laundry - needs exact change. Quiet and safe neighbourhood. Good attention toward eco-friendly practices.

I thought this perfectly adequate, more than that if I’m honest. Okay, it’s not in the city centre but it’s easy to navigate to from either Perrache or Part Dieu. There’s an Italian restaurant a minute’ walk with other options a 5 minute walk including Columbus for coffee. There’s also a Picard close by as well as many VeloV stations if you wanted to take a bike. Cyclists do seem to be respected and feels less dangerous than in the U.K.. I would definitely recommend this to anyone who in particular didn’t want a city centre hotel or even maybe those whose budgets don’t extend to that, this is absolutely perfect!!

Le quartier est calme. Pas de bruit dans la résidence. Le petit déjeuner est complet par contre il manque un micro-onde pour réchauffer un plat.

Mixed feeling. It was a crisis day (all trains were cancelled due to the tempest). I was happy to book it through Hotel.com but it appears that my room was also booked in parallel by phone... Finally, after 30' waiting I got the room (which is great) but in the discussion I felt like a bit guilty to have booked online. To summarize, nice hotel, lucky to have had a room but the welcoming in this crisis context was a bit akward.

The property exceeded my expectations. The hotel is modern and clean, staff is accommodating and pleasant, room is spacious, clean and everything is well functioning.

Hôtel mal entretenu dans l'ensemble. Les parties communes laissent également à désirer. Murs sales, abîmés, idem pour le mobilier. Cuisine sale (projections sur la crédence), réfrigérateur, banc avec miettes... Dommage car le lieu a du potentiel ! Ça ne vaut pas un 4 étoiles !

The only strange thing was that there was no barracade to the shower. I felt like it guaranteed the bathroom would be wet after every shower. The A/C also wasnt great.

Very clean, comfortable, spacious, new. Closer to the center of town than it appears from maps. 10 minute walk to Metro, 5 minutes to bus and bakery. Only drawback is that there is nothing less than a 5 minute walk away. Highly reommended...

Séjour 2 nuits au Q7 Lodge Lyon en famille pour tournoi de hockey sur glace. Établissement bien, bonne situation

La photo de couverture ne correspond pas à l'accueil actuel, pourtant plus moderne et attractif ! Chambre confortable et bien pensée. Très bon petit déjeuner. Nous reviendrons !

Very clean and quiet with Good transport links and safe environment

Friendly and clean, flexible and helpful.

The only good thing about the property is the suites can fit a lot of people. And the price is reasonable. But, the AC doesn't work. They moved us, and then wanted us toove a 3rd time to a different building when the 2nd room was too hot. Now, they'll tell you the room was cold by their standards, but if you're an American going from 90 degrees outside to 79 degrees inside is not functioning AC. They also charged my credit card twice. (The refunded the 2nd charge but this was after I told them I already paid and they insisted on taking my card again) The biggest issue is that the property doesn't care about the customer complaint They didn't understand why I didn't want to move rooms AGAIN. And they kept insisting I didn't deserve a discount because they provided 'good' service. The staff at the desk sucked. One girl literally tried to gaslight me into believing the broken AC was all in my head. She kept saying 'no one else has this issue', 'I was in the room and it was working fine', treating me like I was crazy or a nuisance.... However there are a whole bunch of reviews on the property saying what I'm saying. I wish I read them before booking and I never would've picked this property. They did give me a small refund for the first room, but only after heated arguments back and forth. 10/10 would NOT recommend

A pleasant trip. The apartment is cleaned everything day and bed linen changed every 2 days which is rare for an appart:-hotel. The staff members are always at your disposal for your comfort

Great location, fabulous room, but the WiFi didn’t work.

Everything was great in terms of infrastructure. I paid for wifi/was supposed to be included and it wasn’t working. I had rented there to work remotely and lost some money because I couldn’t trade on the NY stock exchange.

I booked this hotel because they pride themselves taking cleaniness and covid-19 safety measures seriously. Despite what was advertised, there is no 24 hour vacancy between each occupant, and several people of the cleaninf staff were not wearing masks while working.