Overall Ratings & Reviews Radisson Blu Resort & Thalasso, Hammamet

Under construction, old structure, expensive price like European countries, you should buy a bottle of water everyday!!! Very expensive alcohol drink in hotel bar,

Excellent short break. Beautiful beach location. Friendly and helpful receptionist staff (Rinn and Ons). Would stay here again.

It was wonderful.

This hotel was awful. Do not consider staying here if there are other options available. It is unclean and unsafe.

Agréable séjour Petit déjeuner à améliorer

Professional reception and check in. I contacted the management for some requests and they were positive and responsive. I appreciated highly their kindness. I had higher expectations given my VIP access/reservation. The hotel is an amazing one, but needs some further renovation including the elevators. I like it overall.

Too much food but it could be less and tastier.

Service was terrible- many times my requests were ignored. Not “5 star” at all

The bed was divided into two bed not a big bed as i payed

Staff very welcoming! Would very much recommend.

The worst hotel I have stayed in and i’ve stayed in over a thousand hotels in my life. There is nothing 5 star about this hotel. At best, this is a 2 or 3 star hotel. It’s old, damaged, dirty, and staff couldn’t care less. No clean towels and sheets - hotel repeatedly told me every single day of my stay that there were no clean towels they could provide. Bed sheets stink because they don’t have enough sheets to change them. Housekeeping is a joke. The room is not even vacuumed or swept so lots of sand on the floor from the beach. Forget calling down to reception. I’m not even sure why there are phones in the room. No one ever picks up the phone at reception, not even the emergency line. You physically have to go downstairs if you have any questions, and good luck with getting answers. They refused to give us the room category we had booked. They also refuse to turn on air conditioning in the hotel. The halls, elevators, restaurants are ridiculously hot. It was over 40 degrees and no air conditioning. The air conditioning in the room is only set to one temperature. None of the thermostats in the room work so you’re melt in the room too from the heat. This hotel resembles a hostel, but without hostel prices. Do yourself a favour - read all the reviews and go elsewhere for even less money each night. Horrible hotel. Horrible staff. Horrible everything.

It is not to standard

We stayed in the suites an the room was very nice. The only thin that was not so great is that the shower could be cleaner. I only give this hotell 4 stars and that is not because of the shower. It is because the food is very boring and tasteless.

Categorically the worst hotel I have ever stayed in. Please do not be sold by the images of the reception area, this is an extremely dated hotel with rooms that look like they are from the 60s! Hygiene is poor, the hallways stink of mould & damp, the rooms are definitely not soundproof, the water from the shower and taps smelt of chlorine, It takes ages to get through to reception and even longer to get things - we had to call 3 times to get an iron, our fridge was broken, our tv didn’t work, the door locks were missing, the balcony door couldn’t be locked, WiFi is awful, a member of staff from reception attempted to walk into our room because they didn’t know our room was taken - the list goes on! I can only assume the positive reviews on here are fake as this is the worst hotel experience I’ve ever had. For a brand as superior as Radisson Blu, you would expect a certain level of service that this so called hotel failed to deliver. For those that would like a more detailed breakdown of our experience, please see below: After checking in and being taken to our room at approx 1:00pm we noticed that our ‘king size’ bed was just two single beds put together, the balcony door did not lock, the TV didn’t work, the WiFi was awful, there was no tea/coffe making facilities, there were no towels, the water from the shower and taps smelt of chlorine and the room was most definitely not sound proof (you can hear almost everything from surrounding rooms and the hallway). We quickl

Overall it was okay experience. But quality/cost ratio it was not worth it. Nothing special, we had a room on 1st floor garden view. The elevator went out of service the 2nd day and they did not fix it, with a baby stroller it was hard to go in and out. The food was delicious but expensive. The pool is small. The service was good overall. But with the same price you can have better experience in other hotels.

No activate at hotel

Check in was functual and not welcoming. No towel card supplied until asked for. My room was very "red" and dated decor. The balcony door could not lock. The maintenance fixed it, but the cleaner broke it again rhe next day!! Buffet breakfast was very average. Pastries stale. Dinner was limited in choices. Very loud music played around the swimming pool from a speaker that was clearly broken and sounded bad! No where outside the property to easily walk to, so taxis are always needed. I thought Raddison was better than this hotel!?

Très décue de l’expérience. Le radisson blu Hammamet n’est plus ce qu’il était. A l’arrivée, la receptionniste Ons a voulu me faire payer la réservation alors que j’avais déja payé en ligne ce que je lui ai expliqué à plusieurs reprises, elle a insisté plusieurs minutes jusqu’a qu’une de ses collegues n’interviennent. Cette même réceptionniste s’occuper d’ailleurs de plusieurs clients à la fois, son service laissé donc à désirer. Elle m’a donné une chambre avec deux lits simples, alors que j’avais expressément demandé un lit double. J’ai dû insister pour avoir ce que j’avais demandé. Ensuite, nous sommes montés dans la chambre vers 16 heures. Il n’y avait pas de serviette. Nous en avons demandé. En revenant de la piscine et la plage à 19h toujours pas de serviette j’ai dû descendre à la réception pour en demander. Au petit déjeuner, le choix est très réduit, Le personnel de l’hôtel vous demande à plusieurs reprises, si vous êtes bien résident, et vous demande de montrer votre carte pour le prouver. Bref, j’y suis retourné, cinq ans après mon premier séjour, et ce sera la dernière fois, je déconseille cet hôtel.

I would expect better service from five star hotel

The baby high chair was not comfortable and safe. We didn't use it at all during my 8 days stay. I wish there was a model with a tray and a usable belt. He trapped his leg as he tried to get up. A more ergonomic new generation high chair should be preferred. Other than that, everyone was very good.