Overall Ratings & Reviews Residence Inn Tempe Downtown/University

I like the way your rooms have a kitchen and its very spacious. I also like my room had 2 TV's, so I could watch my own shows and my guest can enjoy their shows. What I dislike, which is not very often when I stay here, the curtain in my room couldn't close all the way. Which some sunlight came through. And had a problem with the living room TV, the remote wouldn't work. I did call down and they switched out the remote, but still wouldn't work. Luckily I was technology savy, I got it to work myself.

The hotel was great, and the room was huge, but we got a handicap-accessible room. The only thing I didn't like was the tiny bathroom sink for such a big space. The views were amazing; we could see Mill Ave, Phoenix, the bridge, and Tempe Town Lake. From the roof, we could see everything, like the ASU campus and A Mountain. The pool was a bit small, but it was nice, and there's also a nice little gym up there. I didn't hear any noise unless we were outside. The bed was comfortable and I slept well.

One of the best stays very clean cozy and near everything by mill ave. I highly recommend this as a choice to stay!

It was the best stay ever im definitely coming back here my next trip thank you for being so kind and helpful

Outstanding customer service. Very clean, easy parking, easy tram access.. enjoyed our stay will back

Great , clean , and fun

Nice and big

Clean, beautiful view, and super friendly staff!!

We enjoyed staying. Clean, friendly staff, great room. Loved it!

Excellent

Perfect location for Tempe events and ASU

Beautiful space, clean, and very safe.

The property was very nice and the staff was amazing! The rooftop pool was incredible with magical sunsets. My kids loved it and we will definitely be back again soon.

Very friendly staff. Great location across the street from the light rail station.

The Residence Inn was very clean and I love the the 2 bedroom suites with 2 bathrooms and mini kitchen. I will definitely will book again at this hotel.

The hotel is conveniently located across the tram. We took it to Chase field for a baseball game. Nice and fast ( 8 stops ). Area is very safe with lots of shopping and dining option. The roof top pool was a hit with the kids. Room was clean and very big. Parking in the garage adjacent to the hotel was very convenient. Will stay here again.

We had a great stay with Residence Inn. Great customer service. Thank you.

The hotel was beautiful and conveniently located. The staff was very helpful. We had an issue our second night, when we returned to our room after a long day out, looking to relax…. We entered the room to find the fire alarm going off in our room. There was a test earlier in the day and the alarm stayed on in our room. We had to wait for almost an hour, and maintenance would not be there until after 10 pm. So we had to switch rooms, which was a huge inconvenience. Our room was given a discount, however it was still frustrating. Additionally, the hot tub didn’t work and the website was not updated to reflect that. We were assured when we checked in, that it would be fixed by the morning and it was not fixed by the time we checked out. A hot tub at the end of a long day would’ve been very nice to enjoy.

Great staff

Beautiful rooftop patio with heated pool, Jacuzzi and fire pit. Large rooms with separate rooms, for privacy with living room area and kitchen.