8.4
Very Good
From 646 reviews
Cleanliness

8.4

Room Comfort

8.2

Location

8.4

Service and Facilites

8.4

Traveler Reviews Hotel Museo Matan Ka'an

Number of reviews per page
20
40
Top reviews
Hector
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It’s just ok, I guess for your money. I have been staying in this hotel for years every time I visit Mahahual. They have not mad any improvements. Just a place to sleep and shower. The breakfast is not good at all. Not much effort in the cooking and serving.
Alicia
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel Matan Ka’an is not well maintained and we had cockroaches in the room gaviota, the towels and sheets were not clean, they didn’t have the necessary amenities like hair dryer or mini fridge. The pool was in terrible condition.
Iracema
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Excelente atención del Sr que nos atendió en recepción.todo perfecto en el hotel !
Carlos
icon-Leisure
Leisure
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Close to the beach, restaurant hostess attitude was nice, and breakfast good. Pool is big and clean. Hotel has a unique style but needs upgrades and maintenance.
Lleymi
icon-Business and Leisure with Children
Business and Leisure with Children
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The hotel is nice but the rooms are very small and the bed are not confortable. The Ac you can't ajust it as you please is set on one speed!!
Shannon
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Pros: Visual architecture is beautiful...very organic looking ! Located close to everything in the town, playa, malacon...easy walks...plenty of eating places. Parking is mostly on street but, easy to find and safe. Clean linen everyday...big walk-in showers...artistic ceiling treatment. Cons: Rooms are sparse and, unfortunately, bathrooms smelled slightly of sewer. Overhead shower spray was weak, irregular, and non-adjustable;
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Reyes
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great place...everything as expected
MARIO
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Very nice clean location, right across the street from the beautiful beach And close to everything We will definitely stay here again
PHILIPPE
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Second visit at this hotel Always a pleasure
Angel
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The hotel is well located and comfortable, but there are many details showing a lack of general care. For example, there is no bidet in the bathroom as shown in the photo; instead, there is a tile covering the drain, and the pipe is still there.
Lindsay
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

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Isela
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

It was raining and water went into my room from under the door and the walkways of the hotel were all wet. The entire hotel looks like it would have been very nice at some point but for now just a bit run down. But they are clean, beds and pillows were comfortable but only a sheet to cover. Good location
rosalinda
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Exelente spot
rosalinda
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Exelente spot
MARIO
8.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

The hotel should have a policy of cancelation due to evaquation when a hurrycane is aproaching and give a REFUNDO of the days not used right away This hotel denyed the refund in money back.
EVELYN
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Our family of four adults enjoyed a four-night stay. Check-in was easy and our room was roomy and comfortable with one double bed and two twins. (The double bed was more comfortable than the twins). The air conditioner worked great. There was a musty smell in the room, however, that is common when you're so close to the ocean. We loved the architecture and design of the property. We loved the pool and the location was perfect, right near the beach, shopping, and restaurants. The view from the rooftop was beautiful. There is a pool as well, but we did not use it. There are only a few reserved parking spots specifically for the hotel but parking can be found on the street. We wished they had a mini frig but we would stay at Matan Ka'an again!
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Rocio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Rooms are clean and spacious. The pool is clean and refreshing. Walking distance to beach and local food.
Roberto
2.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Wery dirty. Hairs in the bed, dirty towels etc. Receptionist really not friendly... The town is very sympathic...
Andres
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Clean and affordable!
Patricia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

great price and a lot of dinning options. Love it
Number of reviews per page
20
40