8.8
Very Good
From 254 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.1

Meal

8.7

Location

9.2

Service and Facilites

8.8

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Traveler Reviews Mandarin Plaza Hotel

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Customer reviews
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Borce C. M. D.
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10.0
/10
Reviewed 2 week(s) ago
Amazing frontdesk kudos to Mr. Jshua Buffet was incredible esp the bangus Gym and Sauna - clean
+3
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Elizabeth L.
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10.0
/10
Reviewed 103 week(s) ago
Happy to stay here, strategic location and friendly waiters.
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Elizabeth L.
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10.0
/10
Reviewed 103 week(s) ago
Clean hotel and strategic location. Friendly employees enjoy staying at this hotel.
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Judy T.
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9.1
/10
Reviewed 134 week(s) ago
Very nice employees, from concierge to guards, utilities, housekeeping. Our Rooms are great, there is fireworks show in front of our room. Only 1 issue, CR has no bidet. But everything is great. Hope they will have a new yr countdown party also. Thanks, we'll definitely book again.
1 people find it helpful
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Reginald F. V.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 317 week(s) ago
Enjoyed my stay at this hotel. The room was clean and the staff were all friendly.
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JOBELLE E. D. C.
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Romantic
icon-origin-TRAVELOKA
10.0
/10
Reviewed 318 week(s) ago
Spacious, clean and comfy. Worth the price.👌🙂
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EUGENE G. U.
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Backpacking
icon-origin-TRAVELOKA
8.5
/10
Reviewed 319 week(s) ago
Very accessible located at the heart of the city. Staff are very accommodating and courteous. Buffet breakfast is really good. Looking for value for money, book with mandarin. 👌👍
1 people find it helpful
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Christian M. C.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 327 week(s) ago
Incomplete toiletries for a superior room. Called their front desk but still needs to connect with the operator and their operation do not answer for several attempts. Requested 2 room keys but they refuse to give us extra and provided only 1.
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Lee K. B.
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9.7
/10
Reviewed 336 week(s) ago
As usual, the lobby and rooms are in sparkling condition. The room curtain rails tend to come off when you slide them, as experienced over multiple stays there over the last 3 years. Need to improve on that.
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Jeff T. W.
icon-Business
Business
icon-origin-TRAVELOKA
6.9
/10
Reviewed 338 week(s) ago
Internet is very slow. They only allow teo device to connect. No cable on the 2nd day. Incomplete bathroom materials(toothbrush).
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Doreen C.
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8.5
/10
Reviewed 338 week(s) ago
Big and clean rooms, affordable food for room service and yummy breakfast!
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Melecent M. R.
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Business
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9.7
/10
Reviewed 351 week(s) ago
I like the dim lighting of the room.
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Kirby P.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 368 week(s) ago
The room, services and amenities are excellent. Buffet breakfast is one of the best. There's pool, gym and sauna.
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Philip J.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 379 week(s) ago
Pros: Great service from front desk. Good location just across Ayala mall. The room is of good size and clean. Fast action on request. Con: Breakfast can be chaotic. No table assignment, so if you're a solo traveler, request to put a reserved sign on your table, otherwise someone else will take it. As to the food, it's just basic. Special thanks to Metchie for the great service and help.
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Cherie Glo Cabungcal
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Family
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8.5
/10
Reviewed 380 week(s) ago
Fast and easy check in. Resto is open until 11PM. Room service is prompt. Location is great. Clean room with a view.
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Lou R. B.
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9.3
/10
Reviewed 383 week(s) ago
Breakfast could’ve been better
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Myra A.
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9.4
/10
Reviewed 388 week(s) ago
Actually everything is good except for one thing I was taking a bath, laid down at the bathtub and I noticed the toilet bowl. Might as well use some acid to take off the stains.. I would definitely go back there.. this is not a complaint, just observation.. got smoking room as requested
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Maria C. M.
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Romantic
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5.9
/10
Reviewed 393 week(s) ago
Lack of customer service at the reception!!! You need to train your receptionist.
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Gerrylene An Montayre
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.7
/10
Reviewed 395 week(s) ago
Its very clean and silent.
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Florrench M. G.
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Backpacking
icon-origin-TRAVELOKA
9.4
/10
Reviewed 398 week(s) ago
The Company Party was held at the Mandarin Plaza Hotel last Sunday and I had the distinct pleasure of staying the night at this superb hotel. My stay was absolutely awesome. From the courteous and professional staff, to the meticulous ballroom area, comfortable rooms and the breakfast buffet. My experience was nothing less than exceptional
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