Overall Ratings & Reviews Crowne Plaza GREATER NOIDA by IHG, an IHG Hotel

Excellent hotel, professional staff and good location for Noida / Delhi for a business trip.

My room was full of mosquites that buzzed in my ear and bit my face all night. I woke up in the morning with more than 10 mosquito bites on my face and my eyelid swollen shut. I complained to multiple staff members and they didn't do anything about it, not even apologize.

Service was excellent but the surrounding area is not lively

Some druken person kocked and push the button, is it normal activity as of adults?

Nice business hotel in Greater Noida

Good place to stay, nightly rates reasonable, but room service charges very high

Check in process was complex it seems as the deals were not loaded properly which took the team long time to figure out. Staff not so friendly. Room was okay and average in terms of cleanliness. Mosaic restaurant staff was horrible and the food did not have much options. Nobody was even offering water on time. Had to ask a few times

very decent place

Pathetic stay. Don’t waste your money 1 but by booking stay here. Rude staff full of arrogance, dirty room with bugs.

The property is perfect if you are interested in a short stay at G Noida. For us, we had some work in the morning so decided to come in and stay a night before in order to be more relaxed in the morning. The room was really spacious and spotlessly clean. I also loved the quality of the toiletries provided.

Whole Staff are Very Helpful and Accomodating

Very nice hotel but staff needs to be trained to deal with NRI customers. Very slow services too . Otherwise a very nice hotel .will return again 👍

Confortable.

Excellent

Awesome

Recently, I had the pleasure of staying at Crown Plaza Greater Noida during my trip to Noida. From the moment I walked through the doors, I knew I was in for a memorable experience. The accommodations at the property exceeded my expectations. The room was spacious, clean, and elegantly designed, providing a cozy retreat after a long day of exploring the city. The plush bedding ensured a restful night's sleep, and the amenities were thoughtfully curated to meet all my needs. A special shoutout to Dilshad and Yashodhara who made sure that exceptional service is rendered throughout. From the warm welcome at check-in to the attentiveness throughout my stay, every interaction was marked by professionalism and genuine hospitality. To be honest i can’t speak highly enough of them both (Yashodhara and Dilshad) at Crown Plaza Greater Noida, Their exemplary service, personalised attention, warm hospitality and willingness to go extra mile truly set Crown Plaza Greater Noida apart as a beacon of excellence in the Hospitality industry.

PROPERTY WAS WELL MAINTAINED, AND STAFF WAS GOOD. what I did not like was i have put in ,my remarks while checking out . For room service and laundry asking for cash payments. once i brought the attention of reception, they rectified it

The concierge did a poor job with a simple request for a taxi.Thank goodness a manager stepped in to assist. I needed to exchange dollars for rupees but was told not all of the $ bills I had could be exchanged.They were only able to exchange some of them. I believe it had to due with the date of the bills. Also, the ATM machine did not work. I was travelling with a friend. The staff could not understand that we wanted to have the bar bill split as we each wanted to pay for our drinks. It took 20 minutes to accomplish this simple request. They were quite annoyed and made us feel that we were out of line to even ask.

Rooms are clean

Property is good, with nice gym and pool. Room was dirty, shower broken and sprayed water in the whole bathroom. Air condition didn't work. Staff service was poor