Overall Ratings & Reviews Castello di Monte

The Castello di Monte is superbly located with amazing views across the city. The rooms are spacious and very comfortable and we would very happily stay here again.

He deserves five star review except the air-conditioning unit in room six where we stayed was malfunctioning and very noisy interfering with our sleep. Other than this it was a terrific experience all around the Chef was excellent, and the staff really was very pleasant and helpful

A wonderful property to stay, we were upgraded to the presidential suite which was large with two bathrooms. Very nice old world charm. The food was a bit of a disappointment. Breakfast and service was not up to the standards of the room and cost. Breakfast was included but was limited and was served cold though the plate was very hot? We had dinner one evening it was expensive and the vegetables were cold but the meat was warm and delicious. We were the only guest and the service was slow and they struggled with making an Iris coffee after dinner. It is a fantastic location and Hazelwood is only few miles away filled with great and fun restaurants. It has been a wonderful experience and a welcome change from the chain hotels we will definitely return.

Excellent.

Beautiful setting, sparkling, mega spacious rooms, clean, attention to detail, super friendly staff. Service is a bit slow We really enjoyed out 10 day stay.

Woke up midnite to find someone in your room in Sourh Africa is no joke. Person had a key to enter our room and lock the door again when he left the room as we woke up. It took us a while to get our door keys that fell on the floor in the dark. We phoned all the available numbers - nobody answered. Even the security guard at the gate, could not get hold of the owner / management. The television did not work. Have to move furniture to get hold of plugs to charge our phones. The aircon could not be put off, due to the remote not working and no plug to put it off.

Beautiful accomodations and wonderful service. It felt like a luxury private villa!!

Such a pleasant hotel in Pretoria. Great food, friendly staff, clean good sized rooms. An absolute treat. Will be back

amazing , rooms, service, location, all were excellent

Absolutely beautiful setting and the staff could not have been more friendly and helpful.

Best view ever. Great food and atmosphere. Location safe and quite. Very unique hotel style. Staff very polite and friendly. Restaurant chef professional and warm. Highly recommended.

Perfect hotel, only pool needs to be cleaned.

Excellent staff and management, great location to access Pretoria

Magnificent beyond ...

Amazing staff, Daneil and Evans, thanks for the upgrade and personal attention. Simply love Castello

Lovely stay👍, the staff made it very special!! Will definitely come back!!

Fabulous place with superior staff who were most attentative and they helped with a difficult car rental return. Higjly recommend this hotel 10/10

Excellent, world class service. Very welcoming and friendly staff, delicious food and gorgeous ambience!

Easily the best hotel in Pretoria and one of the best in all of South Africa. To put it simply, this place made me feel like a king (quite literally). Everything from comfort, service, food, location were TOP-NOTCH. The only thing I could possibly recommend is that the hotel invest in a second backup power generator. The power was out and the main generator was being serviced when I needed to check out, so checkout was made difficult and since the wifi was also down I couldn't order an Uber. Other than that this place was excellent and the staff were very warm and welcoming and always willing to help. I would definitely stay here again and highly recommend it to anyone visiting Pretoria.

A stunning Tuscany style boutique hotel, perfectly situated in a quiet area with wonderful views. The service was exceptional.