Room needs renovation. Noisy near the street. Zero charm for a so-called resort

Very nice place

Great pleace!

I really enjoyed returning to the best hotel in the Ilhéus region! A hotel that I frequented throughout my adolescence and many New Year's Eve parties! The quality of service, food and hospitality were all top notch! Congratulations to everyone at Hotel Jardim Atlântico!

Nice resort hotel with a beautiful ocean view.

Great place with a nice front ocean view.

It was a true vacation here for me and my family. Beautiful place to stay right on the beach with a very friendly staff.

Great hotel, very good service

Still the nicest place to stay in Ilheus, but a couple issues made it less than ideal this time. The facilities are nice, the food is good and reasonably priced, and the location on the beach is great. This place has been my go to for many years. This trip, we had problems getting served at lunch time in two different restaurants. The first time was an hour ordeal, the second day we left after waiting for 25 minutes while all the tables around us were being served. Maybe because we aren't Brazilian? My other issue this trip is they gave us what i consider to be the worst room in the resort because every guest walks by it: room 11. This is the second time in four trips they've given me that room. I've ended up switching rooms both times. My recommendation is don't take a room number less than 21, the higher the better, because people walk by talking. I stated this in my reservation request but it didn't do any good. Because of both of these issues, I'm going to try a different place on my next visit even though i like the Jardim Atlantico.

The bed was not a queen size bed, there were 2 uneven twin beds put together

Great facilities, breakfast is outstanding. Lobby service like check in and check out is absolutely TERRIBLE so get ready for when you need anything from the reception. They actually KEPT MY PASSPORT with them and did not bother to return it, I only realized it when I was about to get on the plane. If I hadn’t acted quickly to have a uber driver pick it up for me I would’ve missed my flight. Something absolutely UNACCEPTABLE from such an acclaimed hotel. What a shame.

Excellent service. Staff friedly everiting was perfect

Amazing property!!! Staff was very friendly and helpful

I will never have anything bad to say about this resort. This resort is so head and shoulders above all the rest, there is no comparison. I plan to have my wedding reception there. It continues to impress me to such a high degree, and also my fiancé. It would take a lot of convincing to get us to stay somewhere else.

The pool is great! Warm, clean and big. Service is great too, but food and beverages are too expensive.

Beautiful grounds, helpful staff, great, varied food choices that are not outrageously expensive

I totally enjoyed my brief stay here. The property is right on the ocean beach - not huge but lots of great surf and sand and sun. Umbrellas and seating is provided. Adjacent is a roofed patio with deck chairs - waiters scurry around to to take food and drink orders on both beach and deck. And next to this is a large pool complex with nooks and crannies and kid areas. Lots of recreational opportunities. Kid friendly with entertainers for them too. The buffet breakfast expansive and yummy. Ask the Bahian-costumed lady to cook an omelet to order. Close to the airport but to go downtown or airport expect a 15 minute wait for a taxi. Has an agency where you can book local tours - I did not use it. TV has really no English channels. I’d easily stay here again.

Loved the staff and location. Keep up the good work!

Excelente estadia. Todo a estrutura do hotel é muito boa. Piscinas, bares, restaurante... Não dá vontade de sair do hotel pra nada. O restaurante, além de ter um cardápio variado e de qualidade, tem musica ao vivo nos finais de semana e feriados. Como é aberto ao público, estava cheio todos os dias, mas sem comprometer a experiência dos hóspedes. Todos os funcionários são simpáticos e prestativos. As crianças ficam entretidas o dia todo, sobretudo com os tios da recreação. Em resumo, só elogios.

café da manhã excelente, funcionários atenciosos, mas o restaurante deixa a desejar.