Overall Ratings & Reviews Rosas Garden Hotel

I wasn't able to try the food since I was there only for my half marathon race. It's old hotel but it's clean and so spacious. I will go back again next year if the venue will be same for the running series.

Choice of hotel was made with special consideration to the inclusion of breakfast. However, when breakfast was delivered, the person delivering the meal insisted the meal needed to be paid for and on top of that, the order was totally incorrect. When bringing it to the attention of the front desk staff, although they did agree the meal was included with the room and did not need to be paid for, they did little else to rectify the fact that the breakfast delivered was not the breakfast ordered. Staying at this particular hotel again probably would NOT be my first effort until I exhausted all other options.

Nice place. The staff are fragrant, clean and friendly. The food for breakfast was a bit costly but it was very worth it. Big servings! Very convenient place, just close to tourist spots. You can almost walk! 11/10. Very good!

We have chosen the Hotel as a family because it was in closed proximity to the place we visited. At first glance I was hesitant due to its surroundings, but the staff were very accommodating from the guard, concierge, attendants and waiters they were all very friendly and made sure we were attended too. The free breakfast was a delight and the restaurant served plated breakfast so ensure you order early or be at the restaurant early to give them time to prepare a full great meal for you. Although the hotel looks old the bathrooms were updated and the shower has strong water supply with both hot and cold. The beds were comfortable and the room is clean. The price was a good deal too.

Was not able to stay in the hotel. Informed us in a vey short notice that they won’t able to accommodate us right there and then when we arrived at the place. The receptionist lacked initiative to help us, and to resolve the issue for the inconvenience that they, and agent, have caused us as we were not from around the place, we traveled from afar, and we were very exhausted. He was not an advocate for the customers, he did not know how to compensate. He did not know what to do. Poor customer service! He was even hesitant to let us stay for a little bit in the lobby. We wouldn’t have gotten a referral for another place to stay if he was not told to do so. Will not recommend this to family and friends. 1/5 stars.

They are so accommodating and nice to their costumers, definitely a good place to stay whenever your in Manila.

Using telephone Calling within city has a charge.. Room too noisy near jeepneys. Room too small even their superior room but staffs too nice.

it was good... the staff were all friendly... I and it was near the US Embassy...

The staff were accommodating. The room is clean and presentable.

we really like the place, plus its only walking distance to u.s embassy and the people work this hotel they are very helpful...

Very nice hotel to spend with family.

This is my second time to stay in this hotel. My first was last 2016 stayed for about 3 nights and the recent? Well, I just finished my check out right this moment. I chose this hotel cause it's cheap compared to other hotels in the area and it is just a few distance from the embassy which is my purpose of stay. The staffs are very welcoming and friendly though the hotel is kind of old but you can still sleep and rest comfortably. They offer 2 complimentary bottled mineral water, free coffee and a welcome drink. They have free wifi, elevator is kind of small but better than nothing and they have newspapers available. I just have few points to mention though, the bathroom is kind of smelly but you may request to the house keeping staff to clean and get rid of the smell though it would be better if they cleaned it well before the guest arrives. Windows are broken though they fixed it like they put a screen on it but i don't thinks it's enough as screen can be broken easily. But over-all it's ok. You get what you paid for.

There are small cockroaches in the bathroom walls

The hotel is good enough but the environment is not really clean.

Staff is accommodating and a perfect place if you have a US Embassy interview on a budget.😊

Just improve the WiFi connection

If you have appointment at US embassy, you can try this hotel. It’s more likely 10 minutes away, food was deliciously served, and very budget-friendly. Downsides: a bit noisy due to it’s beside the highway.

Staff are not approachable and accommodating. In front of the guest they are arguing. the lady doesn't have a good professional way of talking.

Over-all good. But it's an old hotel.

The hotel has a great accommodation. The personnels are very friendly and attend to our needs pleasantly. The location of the hotel is also very accessible to different travel destinations. It is great to be with Rosas Garden Hotel while I was in Manila.