Overall Ratings & Reviews Wanda Realm Wuhan

We had an amazing experience at this hotel! Excellent location, close to the subway with lots of places to eat, shop and sightseeing. Staff was friendly and professional. The room was spotless and made us feel very safe during the pandemic. It was a pity that the executive lounge was closed as I heard it has a great view, but the service and happy hour was provided at the lobby bar. The summer whether in Wuhan was scorching, but our trip was very pleasant thanks to Wanda Realm.

very good , room and breakfast all nice

very good location. many good restaurants are nearby the hotel

Location is great. Staff are very friendly. Facilities are new and cozy.

Good location, room is large and clean. Only used Gym facilities - top notch.

I've stayed here like 5 times already. The hotel is nice, good restaurant. Nice shopping area nearby.

Great location and wonderful staff

Stain in the bath room and on marbles. Marbles condition is bad. Never polish Not worth the price of CNY750

Beautiful hotel with spacious, clean rooms. Conveniently located beside Han Street which is filled with shops and restaurants. Excellent customer service overall - the manager on the Executive Floor Jason Lee was especially helpful. We look forward to staying at the Wanda Realm again when we visit Wuhan in the future. Highly recommended.

Nice place to stay when on business. Easy to get to, has a great feel.

It's a very nice hotel with good location and good services.

Very well located for the Han show (but check it is on first as it was closed when we were there) and also restaurants and shopping right next door on Han Street. Very large comfortable bed and deep bath in bathroom. Clean, comfortable, and as I live out in the sticks of Wuhan I will be coming back for the shopping. One problem is as an English visitor I like fresh milk with my tea. The first time I stayed here it was free but this time they charged so we sent it away and bought some from the local supermarket instead. Think milk for tea should always be free!

It's very hot, about 24-25 degrees. you can't control room temperature. We were told we had to open the window if it's hot. make sure you drink enough water before you get there. They change $40 RMB for a bottle of water (less than 500ml). Surprised me there is someone to make money in this way nowadays! We booked a suite which should offer free breakfast for 3 persons. when we checked in, they said they never offered breakfast for 3 persons, always for 2 only. After we contacted Hotels.com, the manager said they would offer a free breakfast to the third person because this was our first time to stay with them. Seems we got a bonus.

The hotel staff were very friendly and the location was perfect!

Good

The hotel is located minutes away walking distance from Han Street, which has lots of restaurants and shops. The hotel is also close to the beautiful East Lake and Wuhan University. Commute is very convenient. The hotel itself looks grand, new and modern, our room was big and comfortable. Though Wifi was spotty and slow. Most of the staff were helpful and friendly, some speak English well. We especially want to say thank you to the hotel concierge manager Wesley, he was patient and went above and beyond to satisfy our needs. We've been to few cities in China, Wuhan by far has the biggest population, though a lot of people have bad manners, so are few of the hotel bellmen, few times, when we asked the bellmen to get taxi for us, couple of them refused to help, and were rude and disrespectful. Overall, we would stay the hotel again when go back.

That was my second stay at the Realm. And I shall stay there again and again. So proximate to subway trains, to dining facilities, to upscale shopping.

It was my 7th or 8th stay in the last two years or so. Unlike other hotels in mainland China, service is quite consistent. It is a bit pricey but worth it due to its location.

Great hotel with nicely appointed rooms and professional service. Chinese restaurant on second floor is excellent and the breakfast buffet choice is huge. Will definately return.

总体不错，清洁可以再好点