We were upgraded to a ground floor ocean view unit. While we appreciated the extra space, we found the lack of seating in the lounge area inconvenient. While there were two extra beds in the lounge area (for families we assume), there was no comfortable seating for watching tv. The two chairs in the room were just too low, especially for older people.

Fantastic location n pleasant staff/owners . The extra bed was handy . A decent size room with kitchenette

We stayed in unit 4 I believe, downstairs with a beautiful view of the ocean. Convenient parking to room, amazing that we could walk across the street and be on the beach for good seashell and sand dollar hunting. At high tide we went and sat on the stairs just to enjoy the ocean and full moon! The host was great and really attentive. Would stay again if/when we return to New Zealand.

Anne was a wealth of information.

Lovely older motel. Fantastic views. Owner contacted me prior to arrival to confirm ETA & organized a lock box with unit keys etc. Great service 👍 😄

Just what we wanted as a motel right on the beach… 10 minutes walk from the town centre eating places A will provided apartment and nice large balcony overlooking the Pacific

We stayed in the Northernmost upper floor suite, and it was amazingly great! Probably the best accommodations in the area. The large balcony overlooks the beach (30-sec walk), and just sitting and watching the continuous broad waves over and over was mesmerizing. WiFi was good (better than many others in NZ), and the hosts, who live on-site, were very friendly and helpful. Breakfast was good too. We stayed for much of a week, and would return in a heartbeat!

Well maintained. Friendly owners

Fabulous location with beautiful views. A leisurely walk from great cafes and restaurants. Comfortable with everything we needed for our stay.

convenience and ease of property to secure stay

The property is in such a perfect location. Easy walking distance to town and right across the road from the beach. The unit was clean but dated. Would have loved a big comfy couch to be able to sit and relax in after a big day.

Great view! Also the people running the place are helpful and really nice. We enjoyed our stay

Comfortable and spacious friendly helpful staff

Returning is like coming home. A base where I can be comfortable while spending time with family, meals out, shopping and walking.

Stunning location looking over to sea.

Nice place right on the beach.

Nice stay in modern accommodation facing the ocean. Friendly welcome on arrival. Plenty of eating choices and the towns shops a 15 min walk away.

Great location, right across from the beach. Within walking distance to stores and restaurants. Very friendly and accommodating hosts; they even provide shovels and beach towels. The best hotel of our entire NZ trip.

This family owned motel charged me for being a no-show for a stay that I called them 6 weeks in advance to cancel. I spoke at length with their manager, Dan, for over 15 minutes (calling from the USA) as I explained to him that I may have more than one reservation and I could have one booked direct and one through Expedia. He told me with certainty there was only one reservation and he would cancel it. Two weeks after my stay would have ended, I find a charge for $900 USA on my credit card. I called and spoke to the husband and wife who own the business and they refused to return a single $ stating that Dan knew he can’t cancel a reservation made through Expedia, so it’s my fault that they charged me as a no-show. And their reason for giving me no refund and no accommodation, “we’ve already paid a fee to Expedia”. Never mind that they had full knowledge that I would not be arriving and could have booked the room to someone else! I have travelled to New Zealand over 15 years and dozens of places and have never dealt with as reasonable and rude a couple as these owners. If you are used to friendly New Zealand hosts and American level of Customer Service, STAY Away and definitely book somewhere else!

Down for the night so partner could join a fishing charter next day. This is my go to place when in Whitianga. The owners are great, so helpfull. You cant beat the location or the sunrise view! Thanks so much! see you next time :)