There is no AC, in the room. Just a fan. And i wish there would be blackout courtains. The rest is ok

Amazing place. I LOVE IT ❤️ 😍 Great atmosphere and great service and great room and great food and great music and great great, just great everything great. We love it.

Stunning property

The Hotel is great. The only thing that was a bit of a struggle for us were The things walls. I could hear clearly full conversations from the room beside us and this went until late in the evening. But apart from that, it was a great stay for us.

Lovely boutique hotel with great food and welcoming staff. Breakfast included in rate was superb with top tier coffee. Room was clean and charming although too warm to be able to rest comfortably. No A/C is s big miss.

Our room was clean and the bed was very comfortable. Unfortunately, though, in the mobth of July, when we all know it’s hot, we did bot have AC in our bedroom and we had a terrible night because of the heat. Thwre was a fan that we turned on but we had to also ooe the door because the heat was intolerable. In addition to this problem, on the night the band came to play live music, we were siting down in the lounge area enjoying it when one of the waiters approached us and said we needed to pay to listen to the music. We explained we were guests of the hotel but heinsisted we had to pay. This completely ruined the mood for us. We definitely think it’s bad policy to do this when we were clients staying at the hotel

Todo muy lindo, solo le falta aire acondicionado

Fantastic little boutique hotel - absolutely perfect to stay in Antigua, conveniently located and beautiful. I travelled solo and felt in very good hands. Their airport transfer worked really well, too!

10/10 stay! The communication was excellent from start to finish, the location is perfect within walking distance of all the major Antigua attractions, so no car is needed. We were also surprised with a complimentary upgrade to the Executive Suite, plus two free drink vouchers. The Peach Mocktail was so good! And the best part? The complimentary made-to-order breakfast with the freshest ingredients. Easily one of the highlights of our trip! Swipe to see why. Can’t wait to be back in Antigua, Guatemala!

The staff were absolutely incredible and extremely helpful and the breakfast was phenomenal. The hotel definitely lived up to the pictures, it was very pretty. The pool is only available for a short period during the breakfast period which wasn’t ideal for me as it’s pretty early and cold but other than that, it was a good stay. Will definitely stay here again and will recommend to others!

Mi experiencia en Hotel Pansaverde fue muy decepcionante y definitivamente no corresponde a la imagen de exclusividad que proyecta. El hotel es excesivamente ruidoso para quienes buscan descanso. Además, la habitación que me asignaron tenía una ventana en el baño con vista directa hacia el restaurante, algo incómodo, invasivo y poco apropiado en términos de privacidad. Otro aspecto que me pareció absurdo fue que la alberca solo podía utilizarse de 9:00 a 11:00 de la mañana. Resulta difícil entender por qué un hotel promociona este tipo de amenidades si los huéspedes únicamente pueden disfrutarlas durante dos horas al día. Lo peor ocurrió al hacer el check-out. A pesar de haber dejado una tarjeta de crédito registrada como garantía al momento del ingreso, nos detuvieron para inspeccionar la habitación antes de permitirnos salir. La sensación fue de desconfianza y de ser tratado como sospechoso, algo totalmente fuera de lugar en un hotel que pretende ofrecer una experiencia de alto nivel. Las instalaciones pueden lucir bonitas, pero el servicio al cliente deja mucho que desear. Entre el ruido, la falta de privacidad, las restricciones absurdas para usar la alberca y un check-out incómodo y poco profesional, esta fue una experiencia que no repetiría. No volvería a hospedarme aquí y no lo recomendaría.

El lugar es precioso, está rebién ubicado, el personal super atento, la comida deliciosa y la habitación muy cómoda, solo que no había a/c y la piscina tiene el horario muy restringido

Very friendly and collaborsting staff.

I 100% recommend Mason Panza Verde The facilities are first-class, the room was super clean, and the service was excellent. The staff made us feel very comfortable, and the food and the underground bar were spectacular. We will definitely be coming back soon.

All excellent!!!

Clean room, very friendly staff, such a cute hotel!

Loud music next door couldn’t let us sleep

My stay at Meson Panza Verde was absolutely fantastic. The property is stunning, clean and well maintained. The people working there were so kind and helpful and they made my stay wonderful. Gorgeous room, comfortable bed, very clean, and very spacious. Highly, HIGHLY recommend this place if you stay in Antigua!

Had a great stay. Grounds were beautiful and my room was exactly what I wanted. My room was cleaned daily whenever I left so I always came back to a made bed. Food was also really good. Friendly, helpful staff as well. I just wish the pool was opened all day, it was only open in the morning during breakfast hours.

Absolutely lovely place. Beautiful, comfy beds, great terrace. The food was our favorite meal of the trip. Noel, great waiter, made us feel like we were at home. Will be back.