Hotel is nice and the staff is very friendly. The AC in the room was a bit weak. I was moved from a suite to a small room due to lack of availability. Charged the same price tho that kinda sucked.

Staff is attentive to any way to help and went the extra mile for me. The location is ideal at Place de Jaude and a few steps away from a tramway stop. Definitely my hotel choice for future visits to Clermont-Ferrand!

Clean room. Comfortable. Nice amenities and friendly staff. Excellent breakfast. Great location in a very interesting city

Staff was friendly. The room was large and comfortable. And very clean. We had drinks in the bar and that was perfect. The parking is right next-door to the hotel so it’s very easy to negotiate to the hotel.

Wonderful hotel, staff, location

Nice hotel, modern, clean & tidy. Car parking right under property and reasonably priced. Good location, right in the centre. Room not huge, but perfectly adequate for us

The location is outstanding. In front of a shopping center and a tram stop and two to three blocks away from the historic center with the cathedral. The room was comfy, we slept like a rock. And the breakfast was absolutely wonderful. Take the breakfast option if it’s available. It’s the best breakfast buffet I’ve seen in a while. If we go back to Clermont-Ferrand this is where we’re staying.

Very friendly and responsive staff. I had a problem with the temperature of the hot water. They had it fixed the next day. Breakfast is expensive but a typical French breakfast is readily available at several places nearby. I would recommend this hotel to anyone.

Clean Comfortable beds

Great property, and so great for traveling with my pets!

Staff was really nice, hotel is located in the center of Clermont Ferrand, there is no restaurant in the Hotel but there are many dining options and shops close to it. The breakfast buffet was really good with fresh food, fruits, bread etc...

Perfect location and parking in a public car park directly below.. great easy directions to the parking supplied by the hotel. Lovely staff. Great stay!

Best part of tge stay was breakfast!

Nice hotel just very nosy

Very nice hôtel. Nothing to say. Everything was good.

This was our first experience staying at a Mercure property! It was a delight! We will definately be staying again and again at this line of hotels.

The hotel was quite enjoyable and clean. We stayed one night and we would come back again.

Nice sized rooms with a comfortable bed. The shower was a bit wild with no guard for the back where the water was splashing out the side. The gym was quite small, but I was happy to have one.

Best place to stay in Clermont Ferrand. It's located right at the center of the town in Jaude, restaurants, shops are easily accessible by walk.

Friendly