So confortable, quiet and very good service

Very clean and modern. Great service . Great bed. Room was small but had all we needed . Close to good food

The staff were extremely hospitable once I arrived to the hotel! I love it there and will return. This was my second time staying here and will want to continue to stay!

Great hotel, very clean and staff are amazing! Food was great at the Salt cafe! Loved this hotel

I love everything about it besides the slow elevators

Everything good

Stayed here for 4 days in Aug 2025. Service was very lacking from check-in to check-out. Very laid back attitude and not willing to complete simple requests or go the extra mile. The rooms are smaller than what the fish eye photos show, there is no shelving or enough closet space to accommodate more than 1 guest per room. Lastly, English speaking staff are few and far between.... We will not be returning.

Wonderful hotel in an amazing position! Close to the beach, restaurants, shopping, tours everything you need!

Hotel in good area

I will definitely be back. This hotel was so clean and the staff was exceptionally nice.

A poor poor balcony and pool view. There was a wall blocking the view of the pool from the balcony. Had to stand up to see it. Very disappointing small pool that didn't make it inviting to relax in. Only a few people could get in comfortably at a time. I didn't use the pool. That was disappointing. Housekeeping left rolls used to unclog the sink on the bathroom counter which were there egged i checked in. A day later housekeeping left cleaning materials, solution and cleaning rag in the room. I reported both to the front desk. They were very apologetic and brought up an individual bottle of champagne as an apology. Stay was ok. I don't think I would stay here again.

It was a great hotel with ease of shopping and dining.

The location is perfect, you are able to walk to different spots or to the beach

There were roaches in our room & then they tried to say we left the door open. We don’t even leave the door open at home! The one was cleaned one time of being there for 4 days & we had to ask. I won’t be staying there again! Then we were suppose to get a free bottle of wine for our stay & never received it! - I didn’t feel comfortable staying here

The Iberostar Waves Berkeley Shore was an excellent hotel choice in Miami Beach, Florida. The hotel looked and smelled clean. We arrived late due to our flight being delayed and Abdullah greated us with a smile and was very helpful with all of the information regarding our stay. All of the staff we encountered during our stay was very pleasant and welcoming. We requested a late check out and Genesis assisted us with securing our luggage and allowing us to hang out by the pool until our departure. The hotel is located in a great location to access the beach. Beach and pool towels are available and you receive a beach chair as part of the resort fee. The elevator is a little slow so be patient. Overall this is a wonderful hotel and I would definitely stay again.

Sadly to say my partner and I had to check out earlier than we expected this morning on 8/1/25 due to seeing a roach crawling near the refrigerator and coffee pot! As I was checking out I mentioned it to the front desk associate and she then called her manager after asking did I open the window? “I didn’t know the windows could open”, was my response! As I’m talking to the manager and giving her my complaint she proceeds to say roaches are hard to control when you have people bringing in outside food and even at her personal home it can be a problem. I don’t know when the last time I’ve experienced a roach in a hotel room, let alone a manager comparing her personal life to customer service when there is a professional business involved. There is no comparison to good customer service and personal home matters. It was very unprofessional and I demanded a FULL REFUND of $138.35. They didn’t even offer me a voucher for a free meal after all that! I was just saying before seeing the roach how I loved this hotel and we’ll be staying again, I DOUBT IT NOW!!

Great for walking to restaurants and Lincoln avenue shopping area. Nice and helpful staff!

I liked all the above just a great hotel

Had a wonderful stay was super clean and the staff was very friendly thank you

Our check in staff was wonderful, the staff at the restaurant was rude when I tried to get her attention so we got up and went somewhere else for breakfast. The room was great, the bathroom however needs a deeper cleaning the previous guest left make up that was not cleaned up.