For a 4-star hotel, we need more than expected! First, the lobby is very hot! We arrived early and needed early check-in assistance, but it was crowded and there were no rooms, so we were ok with that! When it was time to check in, we booked 2 rooms but only received 1 early room and the other room was past our booking time! Overall, the room didn't feel very clean! Our room was right next to the air conditioner of the entire hotel, so it was a bit noisy! There was no soundproofing either! The luggage and housekeeping staff were very nice and friendly! If I were to consider coming back, I wouldn't.