Crystal Cove Hotel

Explore Crystal Cove Hotel
7.4
Pleasant
From 658 reviews
Cleanliness

7.6

Room Comfort

7.6

Location

7.4

Service and Facilites

8.2

Traveler Reviews Crystal Cove Hotel

Number of reviews per page
20
40
Top reviews
Chip
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The Crystal Cove Hotel was really nice! The staff was out standing, room was nice and really had some great views.
Rhaci
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

everything
Shirley
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was a nice relaxing weekend the probably is a bit outdated the rooms the furniture. But overall it was a nice relaxing atmosphere.
John
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Upon check in told the wifi was not working. Then in the room TV was not working. Called the office they did send someone to the room but couldn't fix the TV. Suggested a different room. So we moved to a different room TV a lot smaller but it worked. Had to go back to the office to get the keys/chip card exchanged. We asked for a discount on our bill. no luck no discounts. Not okay. The next morning free Continental breakfast waffle maker is broken. imagine that. Enough said.
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Jarvis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was very clean and comfortable and the staff was nice & welcoming. I loved my stay
Debrina
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice and quiet
MaryEllen
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was dirty. Tv and coffee pot did not work. Kitchen sick had no water. Reserved 2 rooms for 2 nights. Canceled second night.
REGINA W
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The location was perfect. So quiet. Check in was a breeze. Hidden treasure. So happy I didn't book at Hamptons, Holiday in or a larger franchise. This was perfect. Not fancy. Room was clean, plenty parking, full size fridge, stove, microwave and the river.
Diana
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The room smell musty. The was a small blood stain on one of the sheets and the sheets needed to be replace in general. A cockroach ran across the nightstand in the morning as we were getting ready to leave. Awful place.
Nancy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

It’s an old resort that has bring brought back to life. The staff was very friendly and the room clean, beds comfy. A good value for the price
Lloyd
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great boating location
Terry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Seafood restaurant in walking distance. Staff responsive to needs. Clean and quiet.
Chris
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

It was nice
Jason
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

The rooms we a bit run down and somewhat dirty. The property seems to be falling apart and not kept up with, but has tons of potential. There were some renovations, but they seemed to be DIY. Front desk people were very friendly, but room service was poor. After the first night our towels were taken but not replaced, bed not made, and lights left on that were not before we left for the day. Breakfast was just waffles, bagels, and cereal. In the end i dont think it was worth $100 a night
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Jason
icon-Business Family
Business Family
4.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The room smelled like mildew and it was dirty you could see a water logged dresser where it was flooded. Nice front desk lady just poor cleaning and there was cigarette burns on the covers
Heather
4.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Tv did ot work. Half the outlets didn’t work
Alonzo
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

It was ok
Miguel
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

All good.
James
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

We checked in and got our room and all went well. We joked about a deposit and was told we would get charged if anything happened. Got to the room and noticed damge to the bathroom door. We took pictures and reported it to the front desk. They immediately noted it and took our pictures as well to show proof to management. Very pleased how they handled the situation
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Nicholas
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Good for a night stay
Number of reviews per page
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40