On a réservé l’hôtel dans des circonstances particulières et nous avons bénéficié d’une attention exceptionnelle. Le professionnalisme des employé·e·s a été un véritable baume sur le cœur. Merci d’avoir été si attentionnés et bienveillants. Pour le reste, l’hôtel est propre, proche de plusieurs commodités, et la suite est spacieuse et confortable. Nous espérons revenir en famille si la capacité d’accueil permet d'héberger 5 personnes. Encore un grand merci pour tout !

Great stay! The hotel was clean and comfortable. The staff were friendly and helpful, and everything went smoothly. I would definitely recommend it.

No pool or gym

Hospitable and helpful staff.

Quick opportunities to be well served

Wonderful hotel, very comfortable, clean rooms, generous and kind staff. I highly recommend this hotel to anyone who wants to stay in Les berges du lac

Excellent stay as usual . I am a very old customer at this hotel and still at the same level of service. The staff is always helpful and supportive

Facility with a great potential, but very neglected. What a shame!

Everything was perfect, room stuff , food

Well this hotel is one of the most convenient around the airport zone, 3 km from the airport one main road, sits in a small area called Lac 1, has a great choice of restaurants all within walking distance plus good small coffee shops, two or three local convenience stores and a great supply of taxis to whizz you around, ommelletes at breakfast with hot or cold meats are great

Very disappointing experience. I booked for my mother, who came from Libya for treatment, and all we asked for was a basic arrangement. It was refused, and we were treated poorly. Do we really have to complain just to receive basic care and respect for a sick mother? Someone only tried to help after we complained — but by then, the damage was already done.

Room was very nice. Staff were friendly.

Yes the staff was very helpful and friendly.

Clean modern hotel and convenient location with walking distance to restaurants and lake side walking area

The rooms are immaculate and spacious. Staff are friendly and always courteous

✨ “Upon arrival, we were assigned a room that did not match the room we had reserved. The staff declined to change the room unless additional payment was made, which was requested by an employee named Amin. Despite this, the room remained different from our original booking. Additionally, there was no open buffet available for breakfast. Overall, the experience was disappointing, and I would not consider staying here again.”

The whole slay was excellent, but exemplified by the entire team of outstanding staff. They were all extremely helpful, professional and kind.

Excellent service

Yes

Clean room an good service