Food options were great

Staff was great. Grounds and building were clean. Pool was excellent. Room was great. Breakfast was very good. Customer service was awesome.

We were greeted by every staff member we saw. Everything/everyone we saw was clean, professional, and friendly. Will definitely stay here again!

The breakfast food was lacking in taste, many hot items were cool/ warm.

Great

The staff at the hotel were exceptional. Nick, in particular, stood out for his consistent courtesy—acknowledging me each time I entered or exited the hotel. Such attentiveness was also evident among other team members, contributing to a welcoming and hospitable atmosphere throughout my stay.

Very clean and friendly , good food for breakfast, will stay again.

We stayed at this facility a couple of times before,an we love it, it's got everything you want and is super clean,the staff is amazing.we love it.

Upon entering staff greet you with a smile..I received text messaging for my convenience if I had questions or needs...the responses were fast and efficient.

Would stay again

All good

The hotel overall was ok. I didn't realize that booking an accessible room meant the bed would pretty much be on the floor. When I mentioned it to the front desk, I was told they couldn't help me because the room was booked through this app and not directly through them. This made sleeping pretty uncomfortable. The last night of my stat there was a power outage. This meant no air conditioning. Also the next morning I had to take a cold shower because there was no hot water. Only one elevator was operating so I had to wait four times for the elevator at checkout. For the most part the staff was friendly and the hotel was clean and in good condition.

Clean rooms, not much space for what We paid for. When We needed something at the desk in the last evening after Dinner, there was a sign saying nobody was at the desk, be back soon. Same thing at check out time just before 6am. We left our cards in a bowl on the desk with a sign on it.

Pool wasnt clean

Our stay was great. The room was clean and very spacious.

Great hotel. Only complaint was the mattress was very uncomfortable. Same mattress the have in the Home 2 Suites. Hilton needs to be careful or they may be like the Choice Brand. Got to keep your standards up

The handicap accessible room was studio and exceeded my expectations for size and comfort. Checkin and checkout were quick and easy. The breakfast was ample with a good selection of foods.

The place was so clean and smelled fresh.. the staff was amazing and made our trip over the top. The bed we had was so comfortable. The overall experience was great and the the breakfast was a big spread. We can’t say enough things about this hotel and our experience and we will be using this hotel for our next trip to Gulf Shores

The stay was amazing my granddaughter really enjoyed going to the beach and the indoor water park. If I'm in the area I will definitely say here again.

When we realized the microwave was broken at 6 pm the staf