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Traveler Reviews Minh Chau Hotel
Number of reviews per page
20
20
40
40
Customer reviews
VT
Vo Thi T. M.
5.0
/10
Reviewed 31 week(s) ago
Really bad service
Just booked a room and found out I booked a mistake and wanted to cancel, but they still let me cancel but the money was not refunded
Other people's hard-earned money should be refunded at least 50% if there is a valid reason.
Everyone should consider when booking this hotel
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4 people find it helpful
Nguyen Thi Thu Nhung
5.4
/10
Reviewed 46 week(s) ago
Old room, damp smell, dusty. No TV, kettle, water filter. Not worth the money.
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3 people find it helpful
NT
Nguyen T.
Business
10.0
/10
Reviewed 60 week(s) ago
Every time I go on a business trip I usually stay at this hotel. Everything is very standard. The space is beautiful, the decoration feels warm and cozy like at home.
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T***n
Medical
6.2
/10
Reviewed 62 week(s) ago
Gloomy, really gloomy if I put it directly I won't get anywhere
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1 people find it helpful
Accommodation's Reply
29 May 2024
Welcome.
Your comments do not really help the hotel improve service quality. The hotel was built very elaborately with gravel, stone, precious wood and lots of green trees and natural colors.
Anyway, we thank you for staying at the hotel.
Best regards
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L***e
Staycation
6.4
/10
Reviewed 65 week(s) ago
Friendly staff. Motorbike parking available. Toilets have showers. The room is a bit old and there is no drinking water available in the room. If you want to drink water, you have to buy it at the reception desk for 10,000 VND/bottle. The bathtub has no water stopper. Old blankets, pillows and towels.
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4 people find it helpful
Accommodation's Reply
29 May 2024
Thank you for your sincere comments. The hotel will fix it to serve guests better and better. Serving bottled water at the Reception counter ensures that the water bottle is not opened before you use it because in fact there have been several cases like that.
Best regards.
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TT
Trần T.
9.7
/10
Reviewed 68 week(s) ago
phục vụ nhiệt tình sạch sẽ thái độ cởi mở giả cả rẻ so với mặt bằng chung
2 people find it helpful
NT
NGHI T.
9.4
/10
Reviewed 106 week(s) ago
Lúc mình book khách sạn thì đọc được nhiều comment phòng tối và cũ nhưng khi mình ở thì phòng ốc sạch sẽ không quá cũ và cũng không quá âm u đâu ạ, các cô chú tiếp tân siêu nhiệt tình và thân thiện. Nói chung là mình cảm thấy ở rất thoải mái
6 people find it helpful
Accommodation's Reply
28 Jul 2023
The hotel thank you very much for taking the time to review the hotel.
Best regards
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HM
Ha Minh h.
6.0
/10
Reviewed 123 week(s) ago
phòng cũ, khu vực lễ tân thiếu ánh sáng, đèn tối, khăn tắm có mùi mốc
1 people find it helpful
HQ
Hương Q. N.
8.7
/10
Reviewed 145 week(s) ago
khách sạn hơi cũ, khăn ga đều hơi ố vàng. được cái yên tĩnh. nhân viên nhiệt tình.
4 people find it helpful
Accommodation's Reply
07 Nov 2022
Thank you, we appreciate your feedback and will improve to serve you better.
Best regards
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Nguyen P. U.
9.1
/10
Reviewed 150 week(s) ago
Phòng cũ nhưng rất ok, cô chủ thân thiện
1 people find it helpful
TT
Thị T. H. C.
6.0
/10
Reviewed 152 week(s) ago
hình đặt phòng có cửa sổ nhưng đến lại là phòng khác, cũng không đẹp như trong hình. nội thất quá cũ, bồn tắm hư, vòi nước đóng rỉ sét
2 people find it helpful
VINH KHANG LAM
6.2
/10
Reviewed 152 week(s) ago
Dirty room, dirty towels are itchy. Normal hotel.
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2 people find it helpful
Accommodation's Reply
05 Sep 2022
Thank you for taking the time to comment, the hotel acknowledges it and will improve to serve you better
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SH
Sn Hi
6.3
/10
Reviewed 159 week(s) ago
there is no trash can, it's quite mysterious, only 2 stars
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1 people find it helpful
LE HUU L.
5.9
/10
Reviewed 160 week(s) ago
Enthusiastic reception staff but poor soundproofing room
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Accommodation's Reply
14 Jul 2022
Thank you for taking the time to comment, the hotel acknowledges
Best regards
Minh Chau Hotel
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Huynh T. H.
6.2
/10
Reviewed 160 week(s) ago
Phòng khách cũ và chăn drap có mùi ẩm khó chịu, điều hoà chạy hoài không lạnh, chỉ được nhân viên nhiệt tình
4 people find it helpful
Accommodation's Reply
14 Jul 2022
Thank you for taking the time to comment, the hotel acknowledges
Best regards
Minh Chau Hotel
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Thi Hong Nhung Bui
5.7
/10
Reviewed 162 week(s) ago
not very clean, wet room uncomfortable
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1 people find it helpful
Accommodation's Reply
14 Jul 2022
Thank you for taking the time to comment, the hotel acknowledges
Best regards
Minh Chau Hotel
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Vo Hoang Q.
8.5
/10
Reviewed 164 week(s) ago
Good hotel, ok service, will visit next time
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1 people find it helpful
TT
Tran T. M. D.
9.7
/10
Reviewed 169 week(s) ago
Many thanks to the hotel, from the reception to the room attendants who helped me during my stay at the hotel,
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1 people find it helpful
Accommodation's Reply
19 May 2022
Thank you, our hotel always tries to satisfy customers. See you next time have the opportunity to serve you.
Best regards.
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LT
Le Tan V.
6.5
/10
Reviewed 179 week(s) ago
Good bed, mattress, clean room, fully equipped, caring staff. But the room will be a bit humid, the soundproofing is not too good, sometimes you can hear the talking outside, the bed is loud even if it's only slightly moved.