City Express by Marriott Salina Cruz

Explore City Express by Marriott Salina Cruz
8.4
Very Good
From 353 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

7.8

Service and Facilites

8.6

Traveler Reviews City Express by Marriott Salina Cruz

Number of reviews per page
20
40
Top reviews
Victor
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Some problems with the AC in my room.
Peter
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

We stayed 5 nights. The room & staff were very nice. There were many dogs in the parking area, normally not a problem but the alpha dog of which would run up to the car a couple different days when we tried to drive out making it rather difficult to get out as we did not want to run it over. Not that this is the hotel's responsibility, just a struggle to figure out how to get out with only one exit.
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steven
icon-Business
Business
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Nice
miguel
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

We did like everything 👍
David
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 204 week(s) ago

Expedia Group verified review

Staff friendly, helpful, 24 hour security parking. Good buffet breakfast. Room was ok for a night. Need vehicle to access food or shopping.
Anna
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 226 week(s) ago

Expedia Group verified review

Property is nice and clean. Breakfast buffet was often not replenished but overall worth the price.
Ricardo
10.0
/10
Reviewed 255 week(s) ago

Expedia Group verified review

Excellent
Verified traveler
icon-Business Family
Business Family
6.0
/10
Reviewed 286 week(s) ago

Expedia Group verified review

Where to begin.. Pros: There are not many choices in Salina Cruz, if you absolutely HAVE TO go there I suppose this might be the best option. Breakfast and cleaning staff delightful and helpful. Cons: Hotel grossly misrepresented. No room service!! Front desk staff rude. Well to be fair, the day of check out the desk personnel was okay. When we checked into to room it smelled so strongly of cinnamon disinfectant that it burned my eyes. I had to prop the door open and sit in the hallway to breathe. I went to front desk and staff treated me like I was crazy saying no one used cinnamon anything. After about an hour of me sitting in the hallway they finally agreed to change rooms. As I was leaving first room I noticed a blood spot on the sheets. When I showed front desk staff she immediately blamed me. Upon arriving in new room I pulled back the sheets to find two hairs and more stains. Went back to desk, staff again was very rude saying that I had put the hair there. Understand, I wasn’t asking for anything, not my money back, no compensation of any sort. But I was still blamed. Cleaning staff arrived to check new room and bed. They were wonderful and kind. They proceeded to tell me that they use CINNAMON disinfectant (remember I was scolded by front desk staff as she said they didn’t use cinnamon anything) and they changed the sheets. This hotel is a nightmare!
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Kino
icon-Business Family
Business Family
8.0
/10
Reviewed 348 week(s) ago

Expedia Group verified review

There was a foosball table and coconut/chocolate cookies hot out of the oven
Verified traveler
icon-Leisure
Leisure
6.0
/10
Reviewed 363 week(s) ago

Expedia Group verified review

We asked for extra shampoo because the bottles are very small and my wife needed more shampoo and they refuse to give us an extra tiny bottle of shampoo
Verified traveler
icon-Leisure
Leisure
6.0
/10
Reviewed 367 week(s) ago

Expedia Group verified review

The hotel itself is so-so, the included breakfast was disappointing. The biggest problem is it’s a long, long way from anything.
roque
icon-Family
Family
10.0
/10
Reviewed 381 week(s) ago

Hotels.com verified review

great place to stay good condition area around not so much
Verified traveler
icon-Friends and family with Friends
Friends and family with Friends
6.0
/10
Reviewed 394 week(s) ago

Expedia Group verified review

Nice chain hotel but poorly managed. Ice machine was broken down. I had to walk a long way to a store to buy ice. I asked the staff to take me in the hotel minivan but they said no driver was available. Also there was only one towel for two guests. In the breakfast buffet, there was no jam or marmalade for the toast (A first in all the years of staying in hotels)
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Maja
10.0
/10
Reviewed 418 week(s) ago

Hotels.com verified review

Excellent service!
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 438 week(s) ago

Hotels.com verified review

Nice pool. Great breakfast included!
Rob
8.0
/10
Reviewed 451 week(s) ago

Expedia Group verified review

This is a newish hotel specifically designed for business travellers. Rooms are very basic, furnished with modular equipment, and perfectly adequate for an overnight stay on the road. The price is very good as you would expect. Buffet breakfast included was fine. My only complaint is that I was never able to get more than tepid water out of the shower tap.
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kino
4.0
/10
Reviewed 468 week(s) ago

Expedia Group verified review

Saturday morning , a gentlemen knocked on every door at 8:00 asking if we needed laundry service . Then Sunday , at 7:15 the next morning they were hammering and pounding On the room above us . This is an industrial working man’s hotel , rise with the roosters !! No late morning’s here .
debra
icon-with Partner
with Partner
10.0
/10
Reviewed 468 week(s) ago

Hotels.com verified review

Thank you for having an English speaker on your staff.
Florentina
10.0
/10
Reviewed 502 week(s) ago

Expedia Group verified review

This hotel was just for one night but it was clean and very comfortable. Above all, very quiet.
Mkljbest
8.0
/10
Reviewed 502 week(s) ago

Expedia Group verified review

Handy location if you are travelling into or out of the city. Close to a small mall, Liverpool, Toks.
Number of reviews per page
20
40