Overall Ratings & Reviews The Borough

The staff were very helpful , very clean and a peaceful stay Thankyou

The borough offers a fairly central location with clean and welcoming ammeneties, a great night sleep and great shower!

Unique boutique hotel in south london. Located directly adjacent to the borough street underground station. Very convenient for getting around London. Just 4 blocka to the Borough Market. There is limited access to services of any type from hotel staff. The desk is manned only 8 am to 6 pm, Monday to Friday. There is phone access to someone at all times however. There was no a/c, simply fans in our room but we were given an ice old towel when we checked in and that was absolutely perfect. We were able to keep it cold in the bar fridge in the room. And there is no lift service here...for me with knee issues and a walker it meant a long slow climb to the third floor This property suits younger, active people. Similar in many ways to a hostel.

The location is ok but the hotel offers no amenities or services. The shower's water was cold in the morning and we run out of toilet paper and it was not replaced. No air conditioning in the rooms and the rooms open on a backyard space with noisy plant rooms from commercial shops. No concierge and quite difficult for interacting if guests don't speak English.

This is a lovely property close to cafes, restaurants and public transport. It is within walking distance to London Bridge station for the train to Gatwick Airport. There is no lift and the stairs are quite steep and narrow. Ok if you have a small case or bag. Difficult with a large heavy case. Our king room was very spacious and comfortable with 2 very comfy arm chairs, opening windows, heating and a fan for warmer weather. The bathroom was nice although needed a new toilet seat lid (broken); the grout needed a good scrub and there was quite a bit of black mould. If required, I would stay here again.

Fantastic location! The gentleman at the desk downstairs is very kind and efficient. Few issues I had with my room, He immediately saw to that they were taking care of. Shared bathrooms are kept very clean. No-frills accommodation my room-definitely could use updating. Carpet looked very used and worn. I had bought slippers so that was fine. The layout was a bit awkward. The mirror was placed on the opposite side of the room from the only plug so it was a bit challenging to try and do your hair lol. All in all, for the price, this was ideal for the three days I needed a place to call homebase! The area itself for being busy was quiet at night. I was able to sleep with the window open with minimal disruption from traffic. Traveling alone I felt safe coming and going. The tube station is right next-door and you can catch any bus going either way easily. If needed, I would stay here again.

Good location but insanely complicated check-in and door access. Room and bathroom facilities pared down to the absolute minimum and run down, but just about usable.

Area was incredibly nice. Loved the convenience of having shops, train station, and bus stop right outside the door. Things like soaps, toilet papers, etc. were empty. Room was clean and nice. Hassle to take luggage up and down stairs.

Great location. Easy to access and has lots of dining options.

Close to transit. The carpet in the room didn’t seem clean. There was a lot of outside noise. the bathrooms were decent size and somewhat clean. I wish they had tables to set your things down in the bathrooms. The luggage storage was tight and small. The staff was friendly and helpful. The stay was decent for what we needed for a day.

All great

Single room is small but clean and comfortable. Your getting location rather than size! It's good though. Easy check-in/out.

convenient and functional.

The accommodation is next to Brough tube station so has good transport links. It is very convenient for Borough High Street and Borough Market. A short walk to London Bridge or the Thames path. A good variety of places to eat close by. The shared bathroom was very clean but would benefit from hooks to hang towels, clothes etc. Room was small but well equipped with sink, tea tray and tv but not all the plugs worked, nor did the over-bed lamp. It was in need of decoration in Dec 2024. Location is convenient for transport links and room was acceptable for a short stay where we just needed a warm clean place to sleep.

Was very convenient to stay at

Unmanned property. Check in was straightforward, but upon entering my room I discovered no towels. Difficult to address that when the property is unmanned. Never worth the £150 I paid in a million years.

Terrible experience: cold showers (fixed about one hour later but too late for our timeline of events so we had to have ice cold showers - in December!!), faceless property without any staff on site, VERY noisy rooms (you can hear people walking and talking in adjacent rooms and upstairs) and to top it all off the maid walked in (we were still in bed) an hour before checkout time without even knocking on the door. Carpets in the hallways are very stained and look like a building site. Customer service has been very uncooperative and even implied we were lying, so we would highly recommend avoiding this brand of properties.

Terrible plugs in the room only one worked there was damp on the ceiling above are heads room looked nothing like the photos feel ripped off the floor was more comfortable then the bed found someone’s hair on the pillows off arrival the door lock was had no back exposing the inside of it the light above the bed was held on by a wire and tape bathing in the hallway was a mess

Nice clean hotel in a great central location. Room was clean, bathroom was much nicer than comparable hotels I have stayed in.

TV with no remote & wires loose. no USB sockets to charge. Bathroom & toilet facilities separate from room/down the corridor.